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The Practice Facilitator value-based care
Job
Texas Association of Community Health Centers
Remote
Full-Time
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Job Description
The Practice Facilitator value-based care Texas Association of Community Health Centers - 4.5 Austin, TX Job Details Full-time 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 403(b) Life insurance Qualifications Operational analysis Healthcare Administration Bachelor's degree Public Health Project leadership Full Job Description Job Summary The Practice Facilitator (PF) serves as a value-based care (VBC) performance consultant to health centers participating in the TACHC Clinically Integrated Network (CIN). Each Practice Facilitator manages a portfolio of health centers and is accountable for advancing their maturity in value-based care and improving performance across four core VBC domains: Membership & Attribution, Risk Adjustment, Quality Performance, and Cost & Utilization. In this role, the Practice Facilitator partners with clinical and operational teams to translate performance data into practical workflows, strengthen core processes, and drive measurable improvements in contract performance, patient outcomes, and financial results. The role requires comfort engaging health center leadership as a credible advisor and discussing performance candidly and constructively. This is not a data reporting or analytics-only role, nor a project coordination position. Success in this role requires the ability to translate data into operational change and influence clinical and operational teams. Candidates who succeed in this role typically: Have personally led or implemented operational changes in a healthcare setting Can quickly identify how workflow breakdowns lead to performance gaps Are comfortable discussing performance with clinical and executive leadership Can connect data to real-world behavior (e.g., how missed visits affect quality and cost) Can influence change without formal authority This role operates with support from CIN leadership and standardized tools and frameworks; success is achieved by applying these consistently across assigned health centers. What Success Looks Like in
This Role:
Health centers demonstrate sustained, measurable improvement in performance across all four VBC domains (Membership, Risk Adjustment, Quality, and Cost & Utilization) Value-Based Action Teams operate with clearly defined workflows, ownership, and accountability, with less reliance on facilitation over time The Practice Facilitator is viewed as a trusted, credible advisor by clinical, operational, and executive leadership Performance discussions with health centers are data-driven, action-oriented, and focused on root causes rather than symptoms Payers viewTACHC/CIN
participation as informed, proactive, and solutions-oriented, with clear articulation of performance drivers and improvement strategies Duties and Responsibilities- Serve as a subject matter expert in value-based care, including attribution methodologies (prospective vs retrospective), risk adjustment (HCC, RAF, CDPS), quality measurement, and cost and utilization drivers
- Interpret performance reports to identify root causes of gaps and opportunities for improvement
- Lead structured performance improvement initiatives tied to measurable outcomes; hold health centers accountable to specific action plans and follow up, ensuring agreed-upon changes are implemented and sustained
- Translate VBC concepts into practical, operational workflows
- Apply a strong understanding of primary care operations, including patient flow, scheduling, provider workflows, and care team roles, to assess performance drivers
- Identify breakdowns in access, visit prioritization, documentation and coding, and care coordination
- Design and support implementation of practical, scalable workflow improvements (in areas such as patient outreach and recall, visit prioritization for high-risk patients, and post-discharge follow-up)
- Ensure workflows align with how performance is measured and reimbursed under VBC contracts
- Deliver structured training sessions to Value-Based Action Teams (VBATs) employed at health centers
- Facilitate monthly site-level meetings focused on performance data interpretation, workflow analysis, action planning, and accountability
- Engage health center leadership (clinical and operational leaders and potentially C-suite executives) as a credible and informed advisor
- Build strong relationships while maintaining a focus on performance improvement and accountability
- Guide health centers in understanding risk scores (RAF/CDPS), quality performance metrics, and utilization patterns (ED visits, admissions, readmissions)
- Distinguish between true performance gaps and data/reporting issues
- Track progress and ensure follow-through on agreed-upon improvement actions
- Serve as a primary
TACHC/CIN
representative in monthly performance meetings with payers- Communicate clearly and confidently regarding performance, operational improvement strategies, and barriers
- Translate payer expectations into actionable guidance for health centers
- Serve as a primary
TACHC/CIN
representative in monthly performance meetings with payers- Communicate clearly and confidently regarding performance, operational improvement strategies, and barriers
- Translate payer expectations into actionable guidance for health centers Knowledge, Skills, and Abilities
- Understands how performance in membership, risk adjustment, quality, and utilization translates into financial outcomes
- Connect clinical activity, operational workflows, and performance metrics to overall contract performance
- Demonstrates a strong understanding of how health centers function day-to-day
- Recommends practical, implementable solutions grounded in real-world constraints
- Establishes credibility with clinical, operational, and executive leaders
- Interprets data to identify root causes and key performance drivers
- Distinguishes between workflow issues, documentation gaps, and data/reporting challenges
- Communicates clearly and confidently with diverse audiences
- Influences without authority and provides constructive challenges
- Build trust while maintaining accountability for results
- Lead structured, outcome-oriented meetings
- Drives action, ownership, and follow-through
- Supports teams in implementing and sustaining operational changes Credentials and Experience Bachelor's degree in healthcare administration, public health, nursing, or related field Minimum of 3 years of relevant experience in healthcare operations, primary care, quality improvement, population health, or value-based care - with evidence of increasing responsibility and ownership of performance or operational outcomes Demonstrated experience working directly with clinic operations or care teams - with a clear understanding of real-world workflow constraints.