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Case Manager
Job
Robert Half
Cleveland, OH (In Person)
Full-Time
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Job Description
We are looking for a Case Manager to support patient care coordination and administrative case management activities in Cleveland, Ohio. This Long-term Contract position is ideal for someone who combines medical administrative knowledge with strong organizational skills to help patients navigate services, documentation, and coverage requirements. The role will work closely with clinical teams and patients to keep records accurate, appointments organized, and case activity moving forward efficiently.
Responsibilities:
- Coordinate case management activities by reviewing patient information, organizing follow-up needs, and supporting continuity of care.
- Verify medical insurance coverage and benefits to confirm eligibility and assist with service planning.
- Maintain accurate documentation in electronic medical record systems and update case details in a timely manner.
- Schedule patient appointments, coordinate referrals, and help align services with care plans and provider availability.
- Communicate with patients, families, providers, and internal care teams to gather information and address case-related questions.
- Apply medical terminology knowledge when reviewing records, entering documentation, and supporting administrative workflows.
- Assist with social work-related coordination by connecting patients with appropriate resources and support services.
- Monitor assigned cases for outstanding actions, required documentation, and timely progression through the care process.