EHR Application Specialist

EHR Application Specialist Sunset Community Health Center - 3.2 Yuma, AZ Job Details 23 hours ago Qualifications Quality records maintenance Safety protocol adherence Quality of care (regulatory compliance area) Software implementation Public speaking Process design Patient management software Healthcare documentation compliance audits Mid-level Audit Reporting Corporate training program coordination Telehealth experience Customer support ticket management Telehealth platforms Developing new training programs Application Maintenance Technical skills instruction Quality audits Training & development Associate's degree Implementing electronic health records systems Ticketing system technical support Hospital process improvement Quality assurance within healthcare Full Job Description ➢ Develops and implements new training materials, schedule, solutions, etc. ➢ Works with multiple departments and management teams to coordinate training that supports an increased understanding of the function of the

EHR/PM/EDR

system and other platforms on a regular basis. ➢ Supports EHR Manager with the implementation of projects such as EHR upgrades, design of interfaces, template evaluations, new systems, etc. ➢ Performs system configuration and daily maintenance to other ancillary tools such as telehealth, lab and medication interfaces, specialized portals, patient portal, etc. ➢ Conducts audits to ensure that the EHR is being maximized and that the system is functioning appropriately. ➢ Participates in the implementation of upgrades, software patches, interfaces, workflow improvement projects, etc. ➢ Supports operations, nursing and clinical management with workflow design and improvement. ➢ Conducts regular audits on the EHR system usage to ensure appropriate usage of the system is occurring. ➢ Maintains documentation of audits performed, along with necessary follow-up and retraining. ➢ Responds to "helpdesk" tickets or calls in a timely manner and follows helpdesk protocols. ➢ Works with Data Analytics, quality team, nursing, operations, and medical providers to ensure that Patient Centered Medical Home, UDS, and other quality of care standards are being met with EHR system. ➢ Follow safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety education sessions. Education Preferred Associates or better Skills Required

PUBLIC SPEAKING

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.