Resource and Referral Specialist- Bilingual

Resource and Referral Specialist- Bilingual

WEST END FAMILY COUNSELING SERVICE

Ontario, CA Job Details Full-time $21 - $23 an hour 22 hours ago Benefits Retirement plan Qualifications Bilingual Some college Microsoft Excel Microsoft Outlook Insurance verification Electronic health records (EHR) management Data reporting Medical scheduling Administrative experience High school diploma or GED Medical administrative support Driver's License Medical records Driving Organizational skills Front desk Clerical experience 1 year Referral coordination Entry level Community resource coordination Office experience Client interaction via phone calls Full Job Description Private non-profit organization is seeking a Resource and Referral Specialist for their dynamic programs. Agency has a reputation for providing quality customer service to clients of all ages in the West Valley region of San Bernardino County. Looking for a strong administrative person with organizational skills to join our energetic and skilled team. Applicant must have direct experience providing administrative support in an office environment.

Responsibilities/Job Duties:

Scheduling appointments, checking in clients, doing initial paperwork with clients, screening calls. Work to support clinical staff to assist in delivering a high quality of client care Entering referral, client data, and setting up assessments into our Electronic Health Records (EHR) System and County Electronic Health Record Reading court documents for client eligibility Check client Medi-Cal insurance daily Working with Children and Family Services (CFS) on referrals received Identifying local resources for clients Track monthly PEI activity for reporting and recap generation Fill in for support staff as needed Work closely with Program Director to perform any administrative duties as needed

Requirements:

High School Diploma required (Some college credits preferred) A minimum of 1 year experience providing administrative support in an office environment Proficient in Microsoft Office 365 Products (Outlook, Excel, Word) Possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy; Motor Vehicle Operating Standards The ability to work under general supervision with other staff to accomplish daily front office tasks Benefits 4 day work week Health benefits Sick and Vacation Retirement benefits