Revenue Cycle Trainer

Job Description This is a Revenue Cycle content‑heavy trainer role, not a traditional Epic classroom trainer. The main focus is creating, evaluating, and improving training content for front‑end teams (registration, check‑in, and authorizations), with some light training delivery and administrative support. Epic experience is a bonus, not a requirement. Core Responsibilities Create training content for front‑end registration, check‑in, and authorization staff Build and edit materials using PowerPoint, MS Office, and ideally Articulate Rise Review and evaluate existing course catalogs and coursework; make recommendations Document front‑end Revenue Cycle processes and workflows Support onboarding and ongoing education (limited classroom / live training) Perform training administration tasks (course updates, evaluations, reporting) Light use of HealthStream or similar LMS Partner with Revenue Cycle leaders to keep content accurate and current We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Front‑end Revenue Cycle experience Registration Check‑in Authorizations / referrals Experience creating training or educational content Strong documentation and written communication skills Comfortable working in PowerPoint and MS Office Some exposure to training or education (formal or informal) Epic experience (Cadence, Prelude, Grand Central preferred) Epic certifications (not required) Articulate Rise experience (big plus) Coding or billing background Prior trainer, educator, or instructional design experience