Genetics Implementation Specialist Lvl 1

Job Description Help for Job Description. Opens a new window. Must have the following to apply: Associate's Degree. Certification or License in a clinical related field (Cytogenetics, Histotechnology, Medical Technology/Medical Laboratory Sciences or related) by the State of Florida Two to three (2-3) years of experience in domains such as laboratory, cytogenetics, molecular genetics, flow cytometry, biochemistry, immunogenetics, cytology or histology/pathology Experience in clinical diagnostic laboratories preferred with proficiency in genetics or pathology theory and laboratory practice, specimen preparation and processing

Preferred:

ASCLS, ASCP or other national certifying organizations desired Experience in the usage, file building, and troubleshooting of a laboratory information system (LIS) is preferred

Skills:

Ability to learn and understand existing business processes Technical, non-technical, spoken, and written communication skills are required to work with a wide array of business users, including software developers, as well as clients and executive management Expert analytical and problem-solving skills, along with presentation skills Ability to work independently with minimal direction, and as a team player Dedication to meeting the requirements and expectations of internal and external customers; accurate anticipation of future consequences and trends; desire to stay abreast of technical developments in the field; attention to detail and follow-through; highly organized and detail-oriented Knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects

Required Screenings:

Drug Testing/Screening (Pre-Employment); Background Checks (

Federal:

7-Year History Check).

Job Description:

The Genetics Implementation Specialist Level 1 will work with assigned clients to train and assist with the implementation of Genetics Suite products. The implementation and configuration will require defining system scopes and objectives based on user requirements and a thorough understanding of business systems and industry requirements. This position may also support product development activities. Client Implementation Travel to a client site to perform implementation activities Assess the clients current workflow and, working with the client, document future state workflow Coordinate and meet with clients and business leaders in conjunction with software architects and development teams to ensure that the direction, scope and dependencies of file build design and any gaps are identified and documented Provide client training, including System Configuration Training, Super User Training, and any other project-specific training as needed Create/review/revise test cases as needed (includes client-created) Support and assist clients with end-user training as needed Assist the client with validation techniques for delivered software Review client test cases for accuracy regarding the clients specific build and workflow Provide the client with support throughout the implementation processes and milestones, ensuring completion of milestones by or before the project plan deadlines Hold weekly client calls and/or Webex sessions with client Subject Matter expert groups to review, build, test, validate, training progress, and provide remote assistance Smoke-test software deliveries in specified environments (including clients) Procure weekly status information for the BA, AE or Project Manager for preparation of weekly status updates Perform implementation activities as directed by the Genetics Implementation Team Lead or designee, e.g. PM, BA Escalate all project risks to the Genetics Implementation Team Lead, PM, or BA as appropriate Client Development Travel to various locations as needed Although enhancements or development of software should be strictly controlled, the Genetics Implementation Specialist should be able to: Translate any client business requirements into concise system requirements in SCCs development tool Review/revise/approve requirements in SCCs development tool Review/revise/approve test cases as set forth in SCCs development tool Review/revise/approve release notes as set forth in SCCs development tool Review/revise system manuals and training curriculums for clients and products as needed Perform/revise/approve client complaint documentation Perform/revise/approve risk to health documentation Prepare for and provide Sales Demos as requested Provide feedback and materials for sales and marketing initiatives as requested Travel to promote new business as requested Participate and support executive projects as requested Provide information for RFPs as requested Participate in initiation of integration with other products as needed Collect information to support department initiatives as needed Create/review/revise department and quality system standard operating procedures as needed

Hiring Process:

Apply via company website. In order to apply to this position, please click "How to apply for this job" located at the bottom of the job order page, and you will receive the employer contact information. Employer has indicated the means listed are the only means they will accept to apply.

Days & Hours:

Full Time position; 1st shift (8:00am to 5:00pm); 40 hours per week. Complete work schedule will be discussed with applicant.

Pay:

$75,000 to $85,000 per year; depends on experience. Benefits are offered.