Cardiology Front Desk

Job Summary We are seeking a dynamic and organized Front Desk Specialist to join our Cardiology practice. You will serve as the first point of contact for patients visiting our 5 physicians, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient intake, scheduling appointments, verifying insurance coverage, and maintaining accurate medical records. Bilingual EN/SP and eClinicalWorks experience will put you at the top of our list. Duties Greet patients warmly and professionally upon arrival, providing excellent customer service and assistance Schedule, reschedule, and confirm appointments using eCW Collect patient information accurately Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and medical coding standards like

CPT, ICD-10/ICD-9

Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary Maintain organized medical records and ensure confidentiality of health information in accordance with HIPAA guidelines Assist with administrative tasks such as filing, data entry using Microsoft Office tools, and managing office supplies Support clinic operations by coordinating patient flow, updating care plans in the EMR system, and facilitating communication between clinical staff and patients Requirements Proven experience in a medical administrative support or front desk role within a healthcare setting, preferably in cardiology or clinics with similar specialties Familiarity with EMR systems such including Epic, Cerner and especially eClinicalWorks Knowledge of medical billing procedures including insurance verification, CPT coding, ICD coding (ICD-10/ICD-9), and documentation review Strong understanding of HIPAA regulations and health information management practices Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and multi-line phone systems Bilingual abilities are highly desirable Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Strong organizational skills with the ability to manage medical records accurately and support office management functions

Pay:

$17.50 - $19.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person