ELECTRONIC HEALTH RECORD (EHR) ASSISTANT

Position Type:

Full-Time (40 hours per week),

Hourly/Non-Exempt Pay Range :

$21.41 - $25.19 (Commensurate with experience)

SCHEDULE

Monday - Friday, Days Central Minnesota Mental Health Center (CMMHC) has a rewarding opportunity to serve as an Electronic Health Record (EHR) Assistant within our Operations Department. The EHR Assistant is responsible for maintaining system administration and operational support, workflows and oversee problem resolution as it relates to the EHR product, and work with staff to gain efficiencies through improved training.

DUTIES AND RESPONSIBILITIES EHR

Management:

Work independently, manage multiple priorities, and assist with implement improvement plans of action within the EHR system. Deploy, implement solutions and methods to ensure regulations are met for both State and Federal guidelines. Deploy EHR change control process and ensure users are educated on all changes. Communicate effectively with direct staff and to coordinate and utilize all aspects of the deployed EHR solutions.

Training and Development:

Provide advanced end-user support; responds to software application issues Respond to staff concerns by answering CredibleHelp emails. Work with individuals programs on forms and process changes as needed. Develop and deliver training documentation, including system hierarchy, functional system responsibilities, and writing reports using EHR reporting tools; develop job function tools and documentation. Participates in the EHR design and build sessions, tests the application, and documents the findings; maintains the EHR issues database; schedules training for implementation of system change. Communicating all EHR changes and updates when necessary; Accountable for documenting and tracking application development and production technical flow, setting standards, implementing control, and following procedures to maintain systems.

Other Duties:

Work in conjunction with the Information Technology (IT) department for coordination of electronic records and IT services. Backup report person for Data Analysis staff. This includes CCBHC, CIC, MHIS, CRI and other data reporting. Work in the Billing Matrix to support the Billing Manager. Be a member of the Continuous Quality Improvement Committee.

WHAT YOU'LL NEED

High School graduate or equivalent required. Minimum of two (2) years of previous EHR experience Excel spreadsheet experience Clear DHS Background Study Valid Driver's License and acceptable driving record.

WHAT WILL SET YOU APART

Highly developed communication skills, experience with implementation and optimization of the EHR system.

BENEFITS WE OFFER

Paid Time Off Competitive compensation and comprehensive benefits program (Medical and Dental Insurance, HSA, FSA, Vision, Company Paid Employee Life Insurance, Voluntary Term Life, Long-Term Disability, Short-Term Disability, Employee Assistance Program, & Optional Supplemental Insurance) Employee Assistance Programs 403(b) retirement plan with a 5.5% employer contribution Employee referral program | $1,000 for full-time, $500 for part-time

WHY CMMHC?

At Central Minnesota Mental Health Center, our team members are our strongest asset. We strive to attract and retain passionate people who want to live out our mission and make a difference in the communities we serve. We are motivated to provide a supportive and caring environment with a comprehensive benefits package and opportunities for career development. We are privileged to offer services and employment opportunities at multiple sites within the four-county area. Central Minnesota Mental Health Center is an Affirmative Action and Equal Opportunity Employer.

WHAT SETS US APART

We Develop Our Team:

We provide individual developmental experience beginning with our agency orientation and role specific onboarding program. We encourage team members to pursue educational and developmental opportunities through continuing education funds and on-site education programs.

We Take Care of Our Team:

We encourage work-life balance with a generous paid time off program and flexible schedules. Our comprehensive benefits plan offers resources for team members to maintain emotional, physical, and financial well-being. In addition, all CMMHC sites are approved for the National Loan Repayment Program to facilitate repayment of Federal Student Loans.

We Support Each Other:

Our mission is to foster healthy lives and thriving communities. We carry that mission through to our team in offering a supportive and collaborative work environment. Team members share consistent feedback in feeling supported professionally and personally by our leadership team.

We Celebrate Each Other:

We work hard to support our communities and encourage our progress along the way. We offer team building and employee recognition programs that energize and inspire our work individually and as a team. We Partner with

Our Community:

We offer dedicated volunteer time and encourage our team members to give back to causes they are passionate about. In addition, we offer volunteer opportunities through structured community partnerships. CMMHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity of expression, or any other characteristic protected by federal, state or local laws.