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Epic Credentialed Trainer I
Job
Samaritan Health Services
Remote
$61,641 Salary, Full-Time
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Job Description
Epic Credentialed Trainer I Facility Samaritan Health Services Req # Req #: 78275 Location Corvallis, OR Schedule
- Shift 1.0 (80 hrs/pp)
Day Department SHS IS Informatics Remote Status Remote Status:
OnSite Salary Range Salary Range:
$24.01- $35.
JOB SUMMARY/PURPOSE
Serves as a credentialed trainer and assists Epic staff in real time to report and resolve incidents and provide education. Provides usage and efficiency support to facilitate the adoption of the electronic health record, focusing on process improvement and automation opportunities (including AI). Supports staff and leadership in adopting and integrating electronic health records into practice and workflows. Documents and resolves situations in the IS ITSM tool. Instructs and leads regularly scheduled trainings for employee onboarding.DEPARTMENT DESCRIPTION
Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Informatics team supports the Electronic Health Record (EHR), including training and at the elbow support, Picture Archiving Communications System (PACS), and integrations. The IS Informatics team maintains responsibility for production support 24/7 for the business line.EXPERIENCE/EDUCATION/QUALIFICATIONS
Associate's degree in a healthcare or Information Technology related field or equivalent experience required. Credentialed Trainer in one (1) Epic application required within six (6) months of hire. Experience, education, or training in Information Technology preferred. Experience in leading training sessions in both the classroom and virtually is preferred. Experience utilizing an Electronic Health Record system on a regular basis preferred. Experience in clinical workflows in an inpatient and/or outpatient medical facility preferred. Experience in providing Epic support preferred.KNOWLEDGE/SKILLS/ABILITIES
Communication:
Effective written and verbal communication skills to perform group presentations, tactfully discuss and escalate issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.Computer Literacy:
Knowledge of electronic equipment, computer hardware and software. Ability to operate applications, enter data, and manipulate and process information. Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.Confidentiality:
Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.Customer Service:
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.Time Management:
Ability to organize, plan and prioritize work to complete within required time frames and to follow up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.PHYSICAL DEMANDS
Rarely (1- 10% of the time) Occasionally (11
- 33% of the time) Frequently (34
- 66% of the time) Continually (67
- 100% of the time) CLIMB
- STAIRS CLIMB
- LADDER LIFT (Floor to
Waist:
0- 36") 20
- 40 Lbs LIFT (Knee to chest: 24
- 54") 0
- 20 Lbs LIFT (Waist to
Eye:
up to 54") 0- 20 Lbs LIFT (
Overhead:
54" and above) 0- 20 Lbs CARRY 1-handed, 0
- 20 pounds CARRY 2-handed, 0
- 20 pounds KNEEL (on knees) LIFT (Floor to
Waist:
0- 36") 0
- 20 Lbs SQUAT Static (hold >30 sec)
BEND FORWARD
at waist SQUAT RepetitiveROTATE TRUNK
SittingROTATE TRUNK
Standing REACH- Upward PUSH (0-20 pounds force) PULL (0-20 pounds force)
SIT STAND WALK
- LEVEL
SURFACE REACH
- Forward