Radiology Scheduling and Pre-Auth Coordinator

Radiology Scheduling and Pre-Auth Coordinator Abercrombie Radiology - 4.8 Knoxville, TN Job Details Full-time 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Record keeping Customer communication Patient scheduling systems Teamwork Managed care Electronic health records (EHR) management Medical insurance coverage verification Medical office experience HIPAA Radiology Medical coding in physician offices Medical scheduling Medical billing and coding communication with insurance companies Health information regulatory compliance Organizational skills Health information management Clinical confidentiality policies Managing patient records Medical terminology Full Job Description Job Summary Abercrombie Radiology is seeking a dynamic and detail-oriented Radiology Scheduling and Pre-Authorization Coordinator to join our healthcare team. In this vital role, you will coordinate imaging appointments, manage insurance pre-authorizations, and ensure seamless communication between patients, providers, and insurance companies. Your proactive approach will help optimize workflow efficiency, reduce delays, and enhance patient satisfaction. Duties Schedule radiology procedures accurately by coordinating with physicians and patients to confirm appointment times and necessary preparations Obtain insurance pre-authorizations by verifying coverage details, submitting required documentation, and following up on approval statuses to prevent delays in patient care Review and interpret medical records, including medical terminology, CPT codes, ICD 10 codes, to ensure proper coding for billing and authorization purposes Verify insurance benefits and eligibility through managed care systems to confirm coverage for radiology services Collaborate with medical office staff to ensure all documentation is complete and accurate prior to procedures Provide excellent customer service by addressing patient inquiries regarding appointments or authorization status promptly and professionally Requirements Prior experience in a medical office setting with a focus on radiology or imaging services Knowledge of managed care processes, insurance verification procedures, and medical billing practices Familiarity with HIPAA regulations to safeguard patient privacy and confidentiality Proficiency in medical terminology, medical coding, and medical records management Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment Experience with office software applications such as electronic health records (EHR) systems and scheduling platforms Excellent communication skills to liaise effectively with patients, providers, and insurance companies. Join our team to make a meaningful impact on patient care through efficient scheduling and authorization processes. We are committed to supporting your professional growth while providing a collaborative environment that values accuracy, transparency, and exceptional service.

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person