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Front Office Specialist

Job

TEXAS CHILDRENS HOSPITAL % THOMAS AND COMPANY

Austin, TX (In Person)

$40,184 Salary, Full-Time

Posted 3 weeks ago (Updated 2 days ago) • Actively hiring

Expires 8/3/2026

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Job Description

$0k Salary Not Available Position range in Williamson County $35k - $45k Per Year Front Office Specialist
TEXAS CHILDRENS HOSPITAL
%
THOMAS AND COMPANY
Occupation:
Medical Records Specialists
Location:
AUSTIN, TX - 78717
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift
Posted:
06/15/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Work onsite all of the time
Updated:
06/18/2026
Expires:
08/31/2026 Job #: 17027617 Job Requirements and Properties Help for Job Requirements and Properties. We Hire Vets Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. We Hire Ability The We Hire Ability program recognizes Texas employers for their commitment to hiring people with disabilities, and for their efforts to create an inclusive workforce. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) DL Required Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for . We are searching for a Front Office Specialist I for the Texas Children's Pediatric Clinic- Dripping Springs someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system and transmit accurate claims. Think youve got what it takes? Job Duties & Responsibilities Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles Assist patients with check in/check out Answer telephone within three (3) rings and directs calls per practice protocol Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol Enters charges into electronic billing system with 100% accuracy and within timelines established by practice protocol Assess patients eligibility for referral by verifying coverage with payer prior to initiating referral Document eligibility in the electronic health record per practice protocol Schedule appointments per practice protocol Demonstrate ability to use judgment when scheduling providers template Verify and documents coverage of services prior to patient being seen by a provider per practice protocol Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections Assure electronic health record is complete and ready for provider use prior to patient being seen Collect and disseminate mail and deliveries per practice protocol Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements H.S. Diploma or GED Required 1 Year or More of Related Experience Required About Texas Childrens Texas Childrens Pediatrics is the nations largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Childrens is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.