System Manager, Clinical Laboratory Operations

System Manager, Clinical Laboratory Operations Oakland, CA Highland General Hospital HGH Clinical Laboratory Full Time - Day Management $64.8406 - $108.0677 / Hour Req #: 43596-32415

FTE:

1

Posted:

April 16, 2026 Summary

SUMMARY:

Under general direction, the System Manager, Clinical Laboratory Operations is directly responsible for all day to day operations of the AHS laboratories and supervision of all staff. Performs related duties as required.

DUTIES & ESSENTIAL JOB FUNCTIONS

NOTE:

The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1. Collects and prepares System data for the laboratory Performance Measurement Report, an ongoing quality assessment tool of the Laboratory's overall Quality Management System. 2. Coordinates the activities of the laboratory supervisors and lead Clinical Laboratory Scientists (CLSs) through meetings and daily conferences to assure timely and accurate laboratory testing. 3. Direct oversight of Pathology support services (e.g., specimen accessioning, clerical) to assure adequate and competent staffing for timely pathology services. 4. Directly supervises Laboratory Staff. 5. Directs, advocates for and drives quality processes within all sections of the laboratory (pre-analytical, analytical and post-analytical); responsible for overall laboratory safety including hazardous chemicals, bio-safety practices, flammable storage, eyewash, air quality, etc.; actively participates on assigned AHS committees. Attends interdepartmental meetings to represent laboratory & pathology services as needed. 6. Investigates client complaints, revised reports and reportable quality issues, ensuring accurate and complete responses. Implements immediate, short-term, and long-term corrective actions. 7. Maintains quality staff by interviewing, hiring, training and providing guidance for staff development through regular performance evaluation and corrective counseling; schedules and manages vacation schedules for all laboratory staff); timekeeping system (Kronos) direct entry and reconciliation for all laboratory staff. 8. Oversees and administers all aspects of the Clinical Laboratory Scientist Trainee program (1 trainee annually, 9 month practical experience through all specialty areas of the Clinical Laboratory). 9. Oversees moderate complexity point of care testing (POCT) performed by respiratory care practitioners, anesthesiologists, clinical pharmacists and ED nursing (approximately 200 individuals). Assures current competency and successful proficiency testing performance of test personnel and testing environment compliant with regulatory requirements. 10. Reviews all laboratory test performance (clinical laboratory & POCT), drives process and project management, and prepares and submits required reports to meet established deadlines' evaluates and recommends modifications of test methods to or introduces new techniques, equipment or supplies for testing under the guidance of the Administrative Director of Laboratory & Pathology services. 11. Supervises the Point of Care Testing Coordinator for waived testing (POCC; 1). Indirectly assures all POCT requirements for waived testing (staff training, competency, proficiency testing, equipment, and supplies) meet regulatory requirements (CAP, Joint Commission) for 1200 individuals at HGH, JGPP and FH. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

MINIMUM QUALIFICATIONS

Education:

Master's degree in Biology, Chemistry, or related field may substitute for one year of experience. A PhD in Biology, Chemistry or related field may substitute for an additional two years of experience.

Minimum Experience:

experience with quality assurance and regulatory surveys (i.e., College of American Pathologists, The Joint Commission, OSHA, AABB, California Department of Public Health) programs and related activities.

Minimum Experience:

Five years of progressively responsible work experience, including leadership in Clinical Laboratory Science.

Required Licenses/Certifications:

Valid license as a Clinical Laboratory Technologist in the State of California.

Pay Range:

$64.8406 - $108.0677 / Hour The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.