Laboratory FDA Account Manager

FDA Account Manager Location:

Oxnard, California (Onsite | Remote Not Available) AGQ Labs USA is seeking an FDA Account Manager to expand and manage client relationships within the FDA regulated sector. This role centers on analytical testing, import and export compliance, onsite sampling, and technical regulatory guidance. The position serves as a key liaison between clients, laboratory personnel, and regulatory authorities across the United States and its territories. Schedule and Physical Requirements This is a full-time, onsite position, Monday through Friday. Occasional evening or weekend availability may be required based on client needs or time-sensitive regulatory deadlines. Must be able to perform office and field work Must be able to lift up to 20 pounds unassisted Must be comfortable working at ports, warehouses, distribution centers, farms, and production facilities Must be available to travel on short notice, sometimes with less than 24 hours of advance notice Travel requirement of approximately 20% to 30% Education Requirements Bachelor of Science in Biochemistry, Microbiology, Pharmaceutical Sciences, Food Science, Nutrition, or a related field is required Master's degree in Business, Science, Nutrition, Food Biotechnology, or a related field is preferred Compensation On-track earnings range from $60,000 to $100,000 annually depending on performance and structure. We offer two compensation arrangements to fit the right candidate: Base salary plus commission Salary plus performance bonus The structure will be determined based on candidate experience and mutual agreement. What We Provide Full benefits package effective after 90 days, including medical, dental, vision, and 401(k) Company issued credit card Company-issued laptop and cell phone Use of company vehicles for field and travel assignments Travel per diem for all qualifying business travel Responsibilities Identify and pursue new clients in the FDA regulated sector and maintain a consistent pipeline of business opportunities Conduct outreach to importers, customs brokers, distributors, manufacturers, and other organizations involved in FDA regulated activities Attend industry expos, seminars, and client meetings within the FDA, EPA, import, and export communities Provide technical guidance on FDA regulatory processes, detained shipments, Red List management, and analytical testing strategies Review Notices of Action, Bills of Lading, packing lists, and shipment invoices to determine testing needs for detained products Prepare and deliver quotes for FDA analytical services including scope, pricing, turnaround time, and regulatory applicability Coordinate and perform onsite sampling in compliance with FDA standard operating procedures, chain of custody requirements, and documentation standards Review and accept Sampling Declarations of Completeness prior to laboratory submission Register FDA samples into the laboratory information system with complete accuracy Communicate with laboratory departments to track analytical progress, troubleshoot issues, and ensure method compliance Review analytical data for accuracy, completeness, and regulatory compliance prior to final packet assembly Compile FDA analytical packets, which may exceed 290 pages, ensuring all forms, attachments, chromatograms, calculations, and regulatory documents are error-free Submit final quality packets through the ITACS system within strict deadlines Serve as a point of contact for FDA and EPA enforcement officers regarding sampling reports, documentation, corrective actions, and follow-up inquiries Support Red List clients with routine analytical testing to reduce risk of additional product listings Assist clients in developing corrective action plans, risk mitigation strategies, and testing protocols Support clients during refusals, detentions, facility inspections, and labeling or formulation investigations Maintain complete records of sampling events, communications, test results, billing, and submission timelines Prepare weekly and monthly reports summarizing client activity, project status, new opportunities, and regulatory trends Collaborate with internal sales, operations, and laboratory management to align service quality with client expectations Develop training materials and conduct internal training sessions on FDA processes, sampling requirements, and documentation standards Stay current on domestic and international regulatory changes affecting food, dietary supplements, cosmetics, pharmaceuticals, and other FDA regulated commodities Identify process gaps and contribute to continuous improvement initiatives across departments Qualifications and Skills Strong working knowledge of chemistry, microbiology, food science, and pharmaceutical sciences as they relate to laboratory testing and regulatory compliance Ability to interpret complex regulatory requirements and communicate them clearly to clients of varying technical backgrounds Exceptional attention to detail, particularly in documentation review and data validation Strong organizational skills with the ability to manage multiple projects simultaneously under strict deadlines Professional written and verbal communication skills suitable for client, regulatory, and technical audiences Proficiency in laboratory information systems, document control platforms, and regulatory submission tools including ITACS Ability to work independently in the field and collaboratively within a team Composure and efficiency in time-sensitive or high-pressure regulatory situations

Pay:

$60,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Location:

Oxnard, CA 93030 (Required) Willingness to travel: 25% (Required)

Work Location:

In person