Manager: Laboratory Services & Technical Supervisor

Manager•

Laboratory Services & Technical Supervisor Department:

Laboratory Status:

Full-Time | 1.0+ FTE (40+ hours/week)

FLSA Status:

Exempt Reports To:

Director:

Ancillary Services Location:

Pagosa Springs Medical Center

• Pagosa Springs, Colorado Position Highlight Lead both the operational and clinical oversight of a full-service rural hospital laboratory while helping shape the future growth, quality, and innovation of laboratory services. Position Summary Pagosa Springs Medical Center (PSMC) is seeking an experienced and strategic laboratory leader to serve as the Manager
• Laboratory Services & Technical Supervisor .

This consolidated leadership role is responsible for the overall operational, administrative, and clinical oversight of Laboratory Services, including: Clinical Laboratory Blood Bank Pathology Cytology Hospital Point-of-Care (POC) Testing Phlebotomy Services The Manager/Technical Supervisor provides leadership for all laboratory operations while ensuring compliance with regulatory standards, maintaining high-quality patient care, supporting staff development, and advancing departmental strategic initiatives. This role combines hands-on technical laboratory expertise with operational leadership, fiscal management, quality oversight, and program development. The ideal candidate is both a strong clinical laboratory professional and an experienced healthcare leader who thrives in a collaborative rural healthcare environment. Schedule Highlights Full-time exempt leadership position Primarily weekday schedule Additional hours, meetings, and operational support may be required based on departmental needs May function in a working leadership capacity when staffing or operational needs require Key Responsibilities Laboratory Leadership & Operations Provide overall leadership and operational oversight of Laboratory Services Ensure safe, efficient, and compliant laboratory operations across all service areas Oversee staffing, scheduling, workflow, and department productivity Serve as a resource and leader for laboratory staff and interdisciplinary teams Clinical & Technical Oversight Supervise all clinical laboratory functions and testing processes Maintain clinical standards, quality control, and technical competencies Ensure compliance with:

COLA CDPHE

Appendix W CMS and other regulatory standards Oversee competency assessments, onboarding, and ongoing staff education Participate in patient testing and laboratory operations as needed Maintain and oversee LIS functionality and workflows Position has authority to manually enter results into the LIS as appropriate for technical oversight responsibilities Strategic Planning & Program Development Develop short

• and long-range operational and strategic plans Evaluate opportunities for service expansion, testing capabilities, and equipment upgrades Support innovation, process improvement, and operational efficiencies Collaborate with leadership on organizational initiatives and strategic growth Quality, Compliance & Performance Improvement Lead laboratory quality assurance and performance improvement initiatives Monitor department KPIs, quality indicators, and operational metrics Ensure readiness for surveys, inspections, and accreditation reviews Develop and maintain policies, procedures, and regulatory documentation Fiscal & Resource Management Develop, manage, and monitor department budgets Oversee inventory management, capital planning, and resource utilization Review department productivity, charges, and operational expenses Support contract review and vendor coordination Human Resource Leadership Lead recruitment, onboarding, retention, and staff development efforts Conduct performance evaluations and support coaching and corrective action processes Foster a positive, collaborative, and accountable team culture Promote cross-training and professional development opportunities Collaboration & Communication Collaborate closely with: Pathologists Providers Nursing leadership Informatics Ancillary departments Senior leadership Communicate operational updates, quality concerns, and strategic initiatives effectively Participate in organizational committees, huddles, and leadership meetings Education Bachelor's degree or higher in: Medical Laboratory Science Laboratory Sciences Healthcare-related field required Completion of approved internship in Medical Technology preferred Experience Minimum five (5) years of laboratory experience required Minimum two (2) years of supervisory or management experience required Strong experience in: Clinical laboratory operations Quality management Regulatory compliance Staff leadership Critical Access Hospital or rural healthcare experience strongly preferred Licensure & Certifications MLS (ASCP) or equivalent certification required Current AHA BLS certification required Skills & Knowledge Strong knowledge of: Laboratory operations and testing Quality assurance and quality control Regulatory standards and survey readiness Laboratory Information Systems (LIS) Budgeting and operational management Strong leadership, communication, and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Proficiency with: Microsoft Office Electronic health records Data analysis and reporting tools

Compensation & Benefits Base Compensation Range:

$82,680

• $127,816 annual, based on 0-22 years of relevant experience.

"Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader.

Starting Work Bonus:

This position is eligible for a starting work bonus of up to $5,000. Eligibility, amount, and payment terms are subject to Pagosa Springs Medical Center's compensation policies and may vary based on position, experience, and employment status. Bonus payments, if applicable, are typically issued after the employee has met required employment and service criteria.

Moving Expense Reimbursement:

This position is eligible for a moving expense reimbursement of up to $3,000. Reimbursement is subject to Pagosa Springs Medical Center's relocation policy and requires prior approval. Eligible expenses and reimbursement amounts may vary based on position and individual circumstances. Reimbursement is processed in accordance with established policy and applicable tax regulations.

Benefits:

Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.

Job Type:

Full-time Anticipated End Date for

Posting:

May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. About Pagosa Springs Medical Center Pagosa Springs Medical Center (PSMC) is a Critical Access Hospital serving Pagosa Springs and Archuleta County in southwest Colorado . Our Laboratory team plays a vital role in supporting high-quality patient care across the organization. Located in Pagosa Springs, Colorado , our community offers a unique mountain lifestyle with access to outdoor recreation, hiking, skiing, fishing, and the world's deepest geothermal hot springs. Our culture is guided by our

• WISER values—Wholeness, Integrity, Stewardship, Excellence, and Respect—
• which shape how we care for patients and support one another.

Why Join PSMC Opportunity to lead both the clinical and operational direction of Laboratory Services High-impact leadership role in a rural healthcare setting Ability to shape future laboratory growth and innovation Collaborative interdisciplinary leadership environment Meaningful work supporting patient care and community health Apply Today Join a team committed to delivering safe, accurate, and high-quality laboratory services while helping shape the future of rural healthcare.

Manager:

Laboratory Services & Technical Supervisor 3.5 3.5 out of 5 stars 95 South Pagosa Boulevard, Pagosa Springs, CO 81147 $82,680

• $127,816 a year
• Full-time Pagosa Springs Medical Center 24 reviews $82,680
• $127,816 a year
• Full-time Manager

•

Laboratory Services & Technical Supervisor Department:

Laboratory Status:

Full-Time | 1.0+ FTE (40+ hours/week)

FLSA Status:

Exempt Reports To:

Director:

Ancillary Services Location:

Pagosa Springs Medical Center

• Pagosa Springs, Colorado Position Highlight Lead both the operational and clinical oversight of a full-service rural hospital laboratory while helping shape the future growth, quality, and innovation of laboratory services. Position Summary Pagosa Springs Medical Center (PSMC) is seeking an experienced and strategic laboratory leader to serve as the Manager
• Laboratory Services & Technical Supervisor .

This consolidated leadership role is responsible for the overall operational, administrative, and clinical oversight of Laboratory Services, including: Clinical Laboratory Blood Bank Pathology Cytology Hospital Point-of-Care (POC) Testing Phlebotomy Services The Manager/Technical Supervisor provides leadership for all laboratory operations while ensuring compliance with regulatory standards, maintaining high-quality patient care, supporting staff development, and advancing departmental strategic initiatives. This role combines hands-on technical laboratory expertise with operational leadership, fiscal management, quality oversight, and program development. The ideal candidate is both a strong clinical laboratory professional and an experienced healthcare leader who thrives in a collaborative rural healthcare environment. Schedule Highlights Full-time exempt leadership position Primarily weekday schedule Additional hours, meetings, and operational support may be required based on departmental needs May function in a working leadership capacity when staffing or operational needs require Key Responsibilities Laboratory Leadership & Operations Provide overall leadership and operational oversight of Laboratory Services Ensure safe, efficient, and compliant laboratory operations across all service areas Oversee staffing, scheduling, workflow, and department productivity Serve as a resource and leader for laboratory staff and interdisciplinary teams Clinical & Technical Oversight Supervise all clinical laboratory functions and testing processes Maintain clinical standards, quality control, and technical competencies Ensure compliance with:

COLA CDPHE

Appendix W CMS and other regulatory standards Oversee competency assessments, onboarding, and ongoing staff education Participate in patient testing and laboratory operations as needed Maintain and oversee LIS functionality and workflows Position has authority to manually enter results into the LIS as appropriate for technical oversight responsibilities Strategic Planning & Program Development Develop short

• and long-range operational and strategic plans Evaluate opportunities for service expansion, testing capabilities, and equipment upgrades Support innovation, process improvement, and operational efficiencies Collaborate with leadership on organizational initiatives and strategic growth Quality, Compliance & Performance Improvement Lead laboratory quality assurance and performance improvement initiatives Monitor department KPIs, quality indicators, and operational metrics Ensure readiness for surveys, inspections, and accreditation reviews Develop and maintain policies, procedures, and regulatory documentation Fiscal & Resource Management Develop, manage, and monitor department budgets Oversee inventory management, capital planning, and resource utilization Review department productivity, charges, and operational expenses Support contract review and vendor coordination Human Resource Leadership Lead recruitment, onboarding, retention, and staff development efforts Conduct performance evaluations and support coaching and corrective action processes Foster a positive, collaborative, and accountable team culture Promote cross-training and professional development opportunities Collaboration & Communication Collaborate closely with: Pathologists Providers Nursing leadership Informatics Ancillary departments Senior leadership Communicate operational updates, quality concerns, and strategic initiatives effectively Participate in organizational committees, huddles, and leadership meetings Education Bachelor's degree or higher in: Medical Laboratory Science Laboratory Sciences Healthcare-related field required Completion of approved internship in Medical Technology preferred Experience Minimum five (5) years of laboratory experience required Minimum two (2) years of supervisory or management experience required Strong experience in: Clinical laboratory operations Quality management Regulatory compliance Staff leadership Critical Access Hospital or rural healthcare experience strongly preferred Licensure & Certifications MLS (ASCP) or equivalent certification required Current AHA BLS certification required Skills & Knowledge Strong knowledge of: Laboratory operations and testing Quality assurance and quality control Regulatory standards and survey readiness Laboratory Information Systems (LIS) Budgeting and operational management Strong leadership, communication, and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Proficiency with: Microsoft Office Electronic health records Data analysis and reporting tools

Compensation & Benefits Base Compensation Range:

$82,680

• $127,816 annual, based on 0-22 years of relevant experience.

"Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader.

Starting Work Bonus:

This position is eligible for a starting work bonus of up to $5,000. Eligibility, amount, and payment terms are subject to Pagosa Springs Medical Center's compensation policies and may vary based on position, experience, and employment status. Bonus payments, if applicable, are typically issued after the employee has met required employment and service criteria.

Moving Expense Reimbursement:

This position is eligible for a moving expense reimbursement of up to $3,000. Reimbursement is subject to Pagosa Springs Medical Center's relocation policy and requires prior approval. Eligible expenses and reimbursement amounts may vary based on position and individual circumstances. Reimbursement is processed in accordance with established policy and applicable tax regulations.

Benefits:

Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.

Job Type:

Full-time Anticipated End Date for

Posting:

May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. About Pagosa Springs Medical Center Pagosa Springs Medical Center (PSMC) is a Critical Access Hospital serving Pagosa Springs and Archuleta County in southwest Colorado . Our Laboratory team plays a vital role in supporting high-quality patient care across the organization. Located in Pagosa Springs, Colorado , our community offers a unique mountain lifestyle with access to outdoor recreation, hiking, skiing, fishing, and the world's deepest geothermal hot springs. Our culture is guided by our

• WISER values—Wholeness, Integrity, Stewardship, Excellence, and Respect—
• which shape how we care for patients and support one another.

Why Join PSMC Opportunity to lead both the clinical and operational direction of Laboratory Services High-impact leadership role in a rural healthcare setting Ability to shape future laboratory growth and innovation Collaborative interdisciplinary leadership environment Meaningful work supporting patient care and community health Apply Today Join a team committed to delivering safe, accurate, and high-quality laboratory services while helping shape the future of rural healthcare.