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Senior Manager, Lab Operations
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Spectraforce
DeLand, FL (In Person)
Full-Time
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Job Description
Title:
Senior Manager, Lab Operations Location:
DeLand, FL 32724 Tuesday - Friday 9am-7pm with Alternating Saturday's every 12 weeks. Onsite || Full-time The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.Key Responsibilities:
Operational Leadership Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets. Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow. Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations. Partner with leadership on long-term planning for service line growth and operational improvements. Team Development & Leadership Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance. Mentor emerging leaders, focusing on professional growth and succession planning. Drive cross-shift and cross-department communication to support operational excellence. Regulatory Compliance & Quality Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements. Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services. Customer & Stakeholder Engagement Build and maintain strong relationships with internal and external customers, ensuring service excellence. Resolve operational issues and client concerns in a timely, professional manner. Other Duties as Assigned Support strategic initiatives, projects, and continuous improvement activities as needed.Qualifications Education:
Bachelor's degree in Medical Technology or related sciences required; Master's degree in business administration or relevant sciences preferred.Experience:
Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).Skills:
Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.Certifications:
Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required. ?Must-haves Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required Here is what you can expect when you join ourVillage:
- A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.