Supervisor - Lab Support Services

Supervisor - Lab Support Services Baton Rouge General - 3.8 Baton Rouge, LA Job Details Full-time 10 hours ago Benefits Paid time off Career development plan Qualifications Clinical staff performance evaluation Staff performance monitoring Staff supervision Medical Technology Team supervision Clinical Laboratory Scientist License Managing laboratory operations teams Operations coordination Coaching Staff scheduling Regulatory compliance In-person customer service Team scheduling Mid-level Incident Escalation Team development Clinical laboratory experience Managing laboratory teams Employee attendance management Collecting samples for laboratory testing Professional development support Decision making Clinical Laboratory Technologist License Conflict management Associate's degree in Medical Laboratory Technology Healthcare team management Patient interaction Associate's degree Escalation handling Leadership Full Job Description Lead with Precision - Keep Our Labs Running Smoothly!

What We're Looking For:

Must have the ability to exercise moderate judgment in the application of practices, procedures and techniques to work problems of a well-defined nature One year phlebotomy experience preferred One year supervisory experience in a Clinical Laboratory preferred Associate Degree in Medical Laboratory Technology form an approved School of Medical Laboratory Technology preferred Current Clinical Laboratory Scientist -Technician license issued by the Louisiana State Board of Medical Examiners preferred Or current Phlebotomy license issued by the Louisiana State Board of Medical Examiners preferred

Why You'll Love Working With Us:

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home. A comprehensive benefits program for you and your family Professional development and support Various employee perks including generous paid time off, flexible positions, and our Baton Rouge General Fit! program We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state Check out our employee perks here!

What You Will Do:

As a Laboratory Supervisor, you will oversee the day-to-day operations of our lab services, ensuring consistent workflow, quality, and compliance. You'll lead and support phlebotomy and accessioning teams while managing scheduling, supply ordering, and operational improvements. You will serve as a leader for your team, developing performance standards and fostering continuous education. This role is essential to ensuring accurate diagnostics and timely lab services for patient care.

Essential Job Functions:

1. Participates in the development of departmental goals and objectives. 2. Demonstrates effectiveness in supervising assigned staff. 3. Coordinates the daily activities of the assigned work area. 4. Demonstrates effectiveness in monitoring the daily activities of the department. 5. Supervises daily operations and staff in phlebotomy and accessioning. 6. Validates and monitors staff competency and job performance. 7. Performs other duties as assigned.

What Sets BRG Apart:

At Baton Rouge General we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters. With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care. Ready to lead a team at the heart of diagnostic excellence? Apply now and be a critical part of our laboratory leadership at BRG. Preferred Qualities Demonstrated reliability and consistent attendance, with a strong sense of accountability Ability to communicate clearly, directly, and professionally with staff and leadership Proven leadership skills, including the ability to supervise, coach, and develop team members Ability to manage and prioritize staffing needs across multiple shifts to ensure appropriate coverage Experience handling timekeeping, scheduling, and attendance oversight Strong problem-solving and decision-making skills, including appropriate escalation of issues Ability to address performance concerns consistently and professionally Comfortable transitioning from peer to supervisor, with the ability to establish professional boundaries Ability to manage conflict and promote a respectful, team-oriented work environment High level of organization and attention to detail, especially in a fast-paced lab setting Commitment to maintaining compliance with policies, procedures, and regulatory standards Ability to multitask and adapt to changing operational needs Strong customer service mindset when interacting with patients, nursing units, and providers