Dental Lab General Manager

Dental Lab General Manager Sylvania, OH Job Details Full-time 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Life insurance Qualifications Accounts receivable Customer communication Financial close processing Master's degree in business administration Manufacturing management Purchase orders Laboratory safety Microsoft Excel Financial data reconciliation Customer relationship building Operations management Customer service 5 years Financial reporting Bachelor of Science Writing skills Sales training English Client relationship development Marketing management Marketing strategy development High school diploma or GED Cross-selling Team development Hiring Driver's License Supervising experience Team management Driving Financial control management Laboratory compliance management Sales strategy Laboratory staff supervision Productivity software Training & development Manufacturing Laboratory budgeting Senior level Month-end close Master of Business Administration Bachelor of Arts Implementing cost-saving initiatives Manufacturing company experience Organizational budget management Full Job Description Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this General Manager opportunity at NDX Dresch Dental Laboratory in Sylvania, OH . The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. This is a full-time, salaried position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement! Primary Responsibilities and Essential Functions of the

Position:

Maintain open and continual communications with assigned Operations Leader regarding all operations of the laboratory as well as any and all events and situations that are occurring within the market and industry that potentially could affect the operations of the lab Provide continual leadership and guidance to management team of the lab, ensuring all activities in the lab are in compliance with the structure and culture of the laboratory as well as federal and state laws and regulations Supervision of all administration, production, communication and sales activities of the lab; including but not limited to, planning/strategizing, budgeting, cost control, waste reduction, OSHA/safety compliance, marketing, customer interaction, hiring, firing, discipline, reviews, production distribution and workflow, product quality and customer service at every level to ensure customers receive the very best product that fulfills their needs and retains their business Ensure frequent communications at all levels of the lab encouraging an atmosphere of interaction where ideas can flow easily, assistance can be obtained and confidentiality is adhered to Understand and maintain all relationships with the clients of the laboratory. Ensure regular visits and interactions with all customers to ensure awareness of the status of the accounts while addressing any concerns of accounts at risk Monthly review of financial statements, budgeting and profitability to gauge the success of the organization and determine best steps for moving forward, making appropriate adjustments to the operation to overcome shortfalls Be the lab's primary advocate for processes and systems that will attain greater efficiency and effectiveness of operations and consistent, on-time final product to the customer Adhere to established protocol and policies required to provide month-end, quarter-end, annual closing information in a timely manner, (i.e., accounts receivable report, deleted cases, credit memos report, remake report, reconciliation of payroll totals, purchase orders, finished goods inventory, capital expenditure requests, and all other items on checklists for completion) Ensure the conduct and communication among and between all team members is respectful and appropriate within the work environment, the laboratory and National Dentex' expectations All other duties as assigned

Skills and Abilities Required:

Must be able to read, write, speak and understand English Pleasant attitude and actions with a desire for accuracy that exhibit a professional and capable demeanor to all Strong relationship building/sales skills. Responsible for training others with customer contact and fielding calls personally to guide, sell and cross sell to customers and prospects Logical, analytical, creative thinker with the ability to process information and formulate decisions in a timely manner Excellent communicator, (orally and in writing) to effectively lead, guide, sell and build internal and external relationships Understand and contribute to the marketing strategies and processes for sales growth Ability to develop strategies to sell products and cross-sell other laboratory products, as well as systems to improve the efficiency of the production areas of the lab Working knowledge of Microsoft Office products, especially Word and Excel Dependable and reliable; willing to take on needed duties to fulfill the goals of the operation and take responsibility for actions Openly communicate concerns, questions, ideas that might lend themselves to the growth of the laboratory, National Dentex and your own career Actively participate in the growth and development strategies of laboratory team members

Minimum Education and Experience Required:

High School diploma or equivalent required B.S., B.A., or MBA preferred Valid driver license required Five years of experience managing or supervising production/manufacturing team members Minimum ten (10) years of experience in operational management preferred Prefer 3-5 years of experience in the dental lab industry

Hazardous Materials or Equipment Used:

Office Equipment Physical Requirements:

Regularly required to drive, sit, stand, walk, bend, kneel and/or reach Ability to read and comprehend written communications Vision capabilities: Depth perception, attention to detail Push, pull, lift, and/or carry up to 25 pounds