Job Description
Lab Manager Capgemini - 3.7 Seattle, WA Job Details Contract $36.06 - $56.34 an hour 10 hours ago Benefits Health insurance Dental insurance Vision insurance Retirement plan Qualifications Technical documentation Equipment troubleshooting Collaboration with product development teams Computer hardware Hardware support Vendor communication Hardware diagnostics Cross-functional communication Stakeholder management Full Job Description Seattle, WA, United States (On-site) Contract (6 months 10 days) Published 10 hours ago stakeholder management Hardware Validation IoT Platforms root cause analysis hardware management Cross - Functional Coordination Lab Operations network troubleshooting We are seeking a Lab Manager to own and scale the operation of multiple infrastructure lab environments supporting retail technology, device validation, and pre-production engineering. This role is responsible for ensuring lab readiness, operational consistency, and effective execution of hardware testing across a broad ecosystem of connected devices and systems. The Lab Manager serves as the operational backbone between engineering, product, program management, vendors, and field teams—enabling reliable testing, troubleshooting, and deployment of technologies used at enterprise scale.
Key Responsibilities:
Lab Operations & Infrastructure Ownership :
Own day-to-day operations of IoT and systems integration labs supporting hardware validation, product development, and commercialization. Maintain lab infrastructure including racks, servers, networking equipment, cabling, and physical space organization. Ensure lab environments remain stable, documented, and optimized for concurrent engineering and testing workflows. Define and enforce lab standards for configuration management, organization, and operational readiness. Hardware Lifecycle & Asset Management :
Manage full lifecycle of lab hardware including intake, configuration, deployment, tracking, maintenance, and decommissioning. Maintain accurate inventory across IoT devices, servers, displays, POS systems, and peripheral hardware. Ensure configuration consistency between lab environments and production-like systems for accurate validation. Hardware Validation & Issue Reproduction:
Support engineering teams by reproducing, isolating, and diagnosing hardware and system-level issues in controlled lab environments. Collaborate with firmware, hardware, and systems engineers to identify root causes and support resolution efforts. Translate observed failures into structured technical findings that drive product improvements and engineering action. Test Enablement & Execution Support:
Prepare lab environments for testing activities including device setup, configuration, connectivity validation, and environment readiness. Support firmware validation, software conversion testing, and system integration workflows. Maintain lab readiness for rapid, multi-threaded testing requests across multiple programs. Cross-Functional Coordination:
Act as a central operational partner for program managers, IoT engineers, systems engineers, vendors, and field technicians. Coordinate hardware logistics including shipping, receiving, and deployment of test equipment across distributed teams. Enable effective communication between technical and non-technical stakeholders to align on lab priorities and constraints. Process Development & Operational Improvement:
Develop and maintain standardized lab processes, documentation, runbooks, and operational workflows. Identify inefficiencies in lab operations and implement improvements to increase scalability, reliability, and speed of execution. Support continuous improvement initiatives across lab systems, infrastructure, and workflows. Infrastructure Planning & Expansion:
Support design and expansion of new lab environments including R D spaces and pre-production testing facilities. Collaborate on network segmentation, equipment layout, and infrastructure planning to meet technical and operational requirements. Partner with facilities and engineering teams to ensure safe, scalable, and functional lab environments. Minimum Qualifications:
Experience in lab operations, systems engineering support, or hardware infrastructure management Strong understanding of hardware lifecycle management and configuration control Experience supporting IoT, networking, or distributed hardware systems Ability to troubleshoot complex hardware and system-level issues Strong organizational skills managing multiple concurrent operational priorities Experience working across engineering, product, and vendor teams Ability to document processes and standardize operational workflows Preferred Qualifications:
Experience in large-scale retail, IoT, or distributed infrastructure environments Familiarity with firmware testing, device validation, or hardware integration workflows Experience supporting data center or lab infrastructure (rack/stack, networking, cabling) Exposure to network configuration, VLAN troubleshooting, or device provisioning systems Experience supporting cross-site lab environments or distributed testing operations What Success Looks Like:
Labs are consistently stable, organized, and ready for engineering use Hardware issues are quickly reproducible and clearly documented Engineering teams rely on lab environments for accurate validation Lifecycle processes reduce operational friction and increase scalability Cross-functional teams experience smooth coordination and predictable execution The pay range that the employer in good faith reasonably expects to pay for this position is $36.06/hour - $56.34/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers:
we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
