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Quality Manager - Nashville, TN

Job

Maximus

Nashville, TN (In Person)

$70,050 Salary, Full-Time

Posted 7 weeks ago (Updated 2 days ago) • Actively hiring

Expires 6/21/2026

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Job Description

Essential Duties and Responsibilities
  • Oversee the day-to-day functions of the Quality Assurance (QA) department
  • Manage an effective quality assurance program that monitors and resolves issues before they become problems
  • Supervise the development and regular update of policies and procedures
  • Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers
  • Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements
  • Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures
  • Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution
  • Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Minimum Salary $55,100 Maximum Salary $85,000

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