Community Health Outreach & Enrollment

Title :

Community Health•

Outreach &Enrollment Location :

Inland Empire•Barstow and Victorville/surrounding areas

Schedule:

M-F 8•4:30. Weekend availability for health fairs/events.

Compensation:

$21•$24/hour DOE Mission City Community Network (MCCN) is a Federally Qualified Health Center committed to providing high‑quality, culturally responsive care to low‑income and underserved families across the San Fernando Valley, San Gabriel Valley, Los Angeles, and San Bernardino regions. We offer comprehensive primary care services for children, adolescents, and adults. We are seeking a Bilingual English/Spanish Community Health Outreach and Enrollment worker to support our Victorville and Barstow communities. Key Responsibilities Outreach, Enrollment & Community Engagement Conduct community outreach to identify individuals and families needing health coverage or care coordination support. Screen patients for eligibility for programs such as Covered California, Family PACT, CHDP, and others. Assist with health insurance enrollment, including application support, follow‑up calls, documentation uploads, and system updates. Become (or be willing to become) a Certified Enrollment Counselor (CEC). Provide culturally appropriate education on health topics, pandemic‑related issues, and available MCCN services. Train patients to use digital tools such as patient portals, telehealth platforms, and mobile communication apps. Build and maintain relationships with schools, community organizations, churches, parent groups, and other partners. Develop outreach materials, presentations, and community education resources. Conduct community‑based visits as needed to support outreach and enrollment goals. Maintain accurate documentation and reporting in accordance with program requirements and HIPAA guidelines. Patient Support & Administrative Duties Interview patients, assist with forms, and obtain authorizations. Provide excellent customer service, patient advocacy, and culturally sensitive communication. Organize field activities independently and meet enrollment and outreach targets. Notify supervisors of documentation needs and maintain compliance with program protocols. Other duties as necessary

Qualifications Required :

High School Diploma/GED (WASC accredited)

Required:

Bilingual English/Spanish Required :

Reliable transportation, valid driver's license, and current auto-insurance.

Preferred :

Certified Enrollment Counselor (CEC) preferred or willingness to obtain Minimum 6 months of outreach experience (healthcare setting preferred) Basic computer skills (32 wpm); intermediate preferred Knowledge of health insurance programs (Covered CA, Family PACT, CHDP, etc.) Excellent communication, presentation, and organizational skills Ability to work independently and collaboratively in a fast‑paced environment Willingness to travel (approx. 50%)

Benefits:

Dental insurance Health insurance Life insurance Retirement plan Vision insurance

Job Type:

Full-time Pay:

$21.00•$24.00 per hour

Benefits:

403(b) matching Dental insurance Health insurance Life insurance Vision insurance People with a criminal record are encouraged to apply Ability to

Commute:

Victorville, CA 92395 (Required)

Work Location:

In person