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Job Description
Community Health Worker Waianae and Ko'olaupoko Ke Ola Mamo - 2.7 Honolulu, HI Job Details Full-time From $23 an hour 16 hours ago Benefits Health insurance Dental insurance Paid time off Parental leave 401(k) matching Life insurance Qualifications Computer operation Teamwork Program development HIPAA Employee relationship building Health information management Full Job Description Job Overview We're currently hiring for two separate Community Health Worker Positions here at Ke Ola Mamo. One serving our Westside communities and the other serving our Ko'olaupoko communities. In this vital role, you will act as a compassionate bridge between healthcare providers and community members, empowering individuals to achieve better health outcomes. Your energetic approach will help foster trust, promote health education, and support residents in navigating complex healthcare systems. This paid position offers an exciting opportunity to make a meaningful difference in underserved communities while gaining valuable experience in public health and social services. Duties 1. Identify individuals and families who are eligible for Ke Ola Mamo services in accordance with grant goals, objectives, and program requirements. 2. Conduct community outreach activities, including door-to-door and site-to-site engagement, to locate and communicate with potential clients. 3. Visit individuals and families in their homes and community settings to explain available supportive services, programs, and resources. 4. Maintain accurate and timely records of all client contacts, services provided, and follow-up activities, including case management documentation. 5. Present information about Ke Ola Mamo services to neighborhood groups and community organizations to build rapport, increase awareness, and promote services. 6. Attend community meetings, health fairs, and events as requested by the Client Services Manager to represent Ke Ola Mamo, understand community issues, and build relationships with community members. 7. Network and collaborate with community agencies, service providers, and partner organizations to support outreach, referrals, and service coordination. 8. Assist with and participate in health promotion and health education activities that support healthy lifestyles and disease prevention. 9. Explain programs, procedures, and services to potential clients, and respond to general questions. Provide client services that include assessment and reassessment, coordination of provider services, and development of individualized care or service plans within established timeframes, in collaboration with outreach staff. 10. Distribute outreach, informational, and educational materials (e.g., flyers, brochures) to inform Native Hawaiian individuals and communities about available services and resources. 11. Provide feedback to health care and social service providers regarding opportunities to improve service accessibility, acceptability, and cultural responsiveness. 12. Prepare, maintain, and update client records using designated tracking systems and databases to support client follow-up and service delivery. Ensure confidentiality of client information and share information only with client authorization, in compliance with HIPAA and organizational policies. 13. Collaborate with administrative and clinical staff at all levels to support the development and implementation of programs that promote health, wellbeing, and access to care. Ensure compliance with all applicable federal, state, and local laws, rules, regulations, and organizational policies and procedures Skills 1. Demonstrated knowledge of Native Hawaiian cultural values, practices, and traditions as they relate to the delivery of health and social services. 2. Knowledge of community-based health, social service, and human service agency resources. 3. Knowledge of community needs, strengths, and challenges affect health and wellbeing. 4. Knowledge of technology, automation, and basic computer applications used in service delivery and documentation. 5. Knowledge of the principles and practices of effective community health outreach, engagement, and case management. 6. Working knowledge of software applications used by Ke Ola Mamo (KOM), including electronic case management and electronic health record (EHR) systems such as ECW. 7. Skill in integrating Native Hawaiian cultural sensitivity and cultural humility into all aspects of service delivery. 8. Ability to advocate effectively on behalf of clients by identifying and locating resources to address client needs; connecting clients to appropriate services; assessing client progress; evaluating the effectiveness of care or service plan interventions; and ensuring timely and appropriate service delivery. 9. Ability to accurately document interactions with clients and service providers to support communication, continuity of care, and reporting requirements. 10. Ability to speak effectively before community members, neighborhood groups, and professional audiences. 11. Ability to perform outreach services in a variety of community settings, including home and site-based environments. 12. Ability to prepare, maintain, and manage reports, records, and documentation in an organized, accurate, and timely manner. 13. Ability to work effectively and independently with clinical and administrative managers, coworkers, and staff within KOM, as well as with community leaders and providers or agency representatives. 14. Ability to establish and maintain effective, respectful, and collaborative working relationships with employees, partner agencies, and the public. 15. Ability to maintain composure, professionalism, and sound judgment under time constraints and when serving clients with complex needs. 16. Ability to maintain accountability, professionalism, and strict confidentiality in accordance with HIPAA and organizational policies. 17. Ability to prioritize tasks, manage time effectively, and demonstrate integrity, reliability, and high ethical standards. This role is perfect for motivated individuals passionate about improving the health and wellbeing of our Native Hawaiian community. If you're eager to contribute your skills and experience to an organization that envisions a vibrant intra-dependent Native HAwaiian Community based on cultural values we encourage you to apply!
Pay:
From $23.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Application Question(s): Do you have a valid drivers license? Do you have access to a vehicle? Do you have up to date vehicle insurance? Are you willing to take a drug screening and background check?