Overview At Wayspring, we're committed to expanding access to care for individuals facing substance use disorder and other complex barriers to health. As a Community Health Worker, you will serve as a frontline care navigator, meeting people where they are, building trust through consistent, compassionate engagement, and helping members take the first step into recovery-oriented care. This role focuses on street‑based and community outreach to individuals who may be disengaged, difficult to reach, or navigating addiction, behavioral health, and social challenges. You may also meet members enrolled in facility based treatment, such as Inpatient Psychiatric, Residential Detox, and other levels of care. Drawing on experience in recovery support, street outreach, harm reduction, or community-based services, you'll assess needs, support enrollment, and guide members into Wayspring's clinical services—remaining a trusted point of contact as they begin their recovery journey through collaboration with providers, nonprofits, and community partners. This role requires regular daytime travel to meet members in the Lexington, KY area
- mileage reimbursement is included! Why Wayspring? We are passionate about breaking barriers alongside those facing substance use disorder. Whether you're in the field or in the corporate office
- our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental trainings are the norm
- you grow, we grow. At Wayspring, we don't just see you as an employee, we see you for who you are. a whole-person
- with hobbies, pets, families, and lives outside of work.
Our flexible schedule and flexible work environment options help you to create and maintain the work-life balance you need most. Responsibilities of the Community Outreach Specialist Facilitates and secures enrollments from members in the community to participate in Wayspring's services Acts quickly to assess member needs related to substance use disorder, addiction, mental illness, barriers to social determinants of health and triage accordingly Successfully engages members and provides them with an educational overview of Wayspring's service offerings Secures verbal and written consent, and obtains appropriate paperwork for services, including consent to clinic services and release of information forms, from members to participate in Wayspring's services Secures members' first appointment with clinical services Provides frequent touchpoints to enrolled caseload and ability to assess individual member needs to determine the frequency of touchpoints needed ongoing Initiates creative strategies to facilitate member contact Incorporates recovery support and hard reduction themes into engagement Regularly reviews member profile for SDoH and clinical updates Maintains performance accountability around member enrollment and clinic conversion, and achieves performance targets Adheres to Wayspring information security and privacy requirements Requirements & Preferred Qualifications Minimum of two (2) years of experience in a community outreach role, with preferred experience around street outreach Bachelor's degree or work experience equivalent in a relevant field Demonstrated ability working in a matrixed environment The ability to communicate effectively and persuasively is required Exceptional verbal communication skills Exceptional verbal de-escalation skills and crisis management Experience with CRM platforms is preferred Ability to travel as business needs require (community-based role). Mileage reimbursement is provided. We're seeking candidates with hands-on experience supporting individuals experiencing substance use challenges, addiction, or recovery needs. Relevant backgrounds may include roles such as Addiction Outreach Worker, Recovery Specialist, Peer Support Specialist, Harm Reduction Outreach Worker, Community Health Worker, Case Manager (Behavioral Health), or Engagement Specialist.
Ideal candidates have experience:
Conducting street-based or mobile outreach and engaging individuals with substance use or behavioral health challenges Supporting clients through recovery services, harm reduction programs, or case management Working within addiction recovery, harm reduction, mental health, or community-based programs Building trust with individuals facing complex social, behavioral health, or addiction-related barriers Collaborating with nonprofits, treatment centers, public health agencies, or grassroots organizations Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seek different backgrounds, perspectives, and experiences—because we believe that drives better performance and innovation. We're committed to identifying and removing barriers for the communities we serve. Benefit Summary Creating a great employee experience takes more than just perks—but let's be real, those matter too. Here's how we're building a company where you, your family, your pets, and your passions can thrive. Comprehensive Medical, Dental and Vision Insurance options
- including options for your pets! Company funded HSA + Monthly Gym Allowance Paid parental leave
- all parents included!
Company paid short term disability, long term disability and life insurance 401k with company match Premium Employee Assistance Program, inclusive of counseling sessions Pardon and Expungement Scholarship Program Company Contributions to Future Minded Savings (HSA and Emergency savings fund) Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays Company 2 week paid sabbatical program! Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!
Job Type:
Full-time Pay:
$23.00
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Loan forgiveness Paid time off Parental leave Referral program Vision insurance Application Question(s): Will you now, or in the future, require sponsorship for employment in the United States?
Work Location:
On the road