Community Health Ambassador, Infectious

Jobs › Boston, MA › Community Health Ambassador, Infec… Boston Medical Center Community Health Ambassador, Infectious Boston, MA Apply Initiates telephonic or face-to-face contact with eligible patients to describe role, explain program benefits and begin assessment process. Schedules and completes initial assessment, and follow up study visits and phone calls for enrolled participants within specified timeframes. Provides key educational information in-person and over the phone. Clearly documents all activities in the study database. Increases awareness of chronic diseases in the community. Reinforces educational messages regarding chronic disease prevention and management by linking clients with supportive community services and programs. Records and monitors the participants? progress toward goals within specific timeframes. Documents relevant study visit activities. Communicates with participants and follows up with them by connecting them to the care they need. Participates with other staff in activities, including community outreach, presentations to community organizations, development of materials, and phone calls. Provides support in accessing community-based and hospital-based programs. Demonstrates sensitivity and respect for the culture of the patient. Participates in regular training activities. Attends regularly scheduled supervision and other program assigned meetings. Presents study participants at review meetings succinctly and logically. Consults with experts regarding complex participant situations, demonstrating an understanding of how to solicit and incorporate feedback in order to continuously develop the most optimal plan for care. Prepares reports and documents as needed or requested. Demonstrates the ability to function within an inter-disciplinary team), connecting the participants with resources as needed. Provide general administrative duties including assisting with scheduling follow up appointments for participants, making reminder phone calls, and maintaining contacts and study database. CHAs should be available by phone, email, in-person to assist participants, link to care and resources. Must adhere to all of BMC?s RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE

High School Diploma or GED required, Bachelor\'s Degree is plus

PREFERRED EDUCATION AND EXPERIENCE

Community-based experience in community setting. Equivalent education above a High School Diploma may be substituted for experience

KNOWLEDGE, SKILLS & ABILITIES

(KSAs) Excellent English communication skills (oral and written). Bilingual preferred (Spanish and English). Outstanding interpersonal skills of foremost importance to interact with families and patients. Interest in community health and outreach. Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations. Organizational ability to perform multiple tasks efficiently and to prioritize duties. Understanding of language, culture and socioeconomic circumstances and desire to work with diverse, inner city population. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Outlook) and web browsers. Active Filters Community Health Ambassador, Inf... Boston, MA Clear All Apply