Bilingual Community Health Worker, Older Adults

Bilingual Community Health Worker, Older Adults

ASIAN YOUTH CENTER

• 3.3 San Gabriel, CA Job Details Full-time $22
• $29 an hour 22 hours ago Qualifications Civil rights Mandarin Grassroots community organizing Computer operation Spanish CPR Certification Mental health and behavioral care Customer relationship building Customer service Computer literacy Cantonese Community health education Local agency collaboration First aid Data reporting Trauma response English Mid-level Vietnamese High school diploma or GED Driver's License First Aid Certification Case management Driving Computer skills 1 year Workshop facilitation Referral coordination Care plans Communication skills Home visits (communication methods) AED Certification Community resource coordination Full Job Description About this job

JOB TITLE

Bilingual Community Health Worker, Older Adults

EMPLOYER

Asian Youth Center

REPORTS TO

Supervising Mental Health Promoter/Mental Health Clinical Supervisor

EFFECTIVE DATE

8/1/2025

FLSA STATUS:

Hourly, Full-Time, Non-Exempt, At Will SALARY:

$22.00

• $29 per hour

S UMMARY

Assist and lead in the implementation of resource navigation and supportive services appropriate for low income, immigrant older adults (65+). Provide direct community education, engagement, information and referral. Programs include Mental Health Promoter Services. See program manuals and funding source Scope of Work or contract documents for more specific program information. This position is based out of San Gabriel, CA with a hybrid schedule. Reliable transportation to community events throughout the San Gabriel Valley and other parts of LA County be required as part of the job duties. Roles & responsibilities

DUTIES AND RESPONSIBILITIES

Supportive Services:

Conduct outreach and enrollment of clients Assist in the assessment. development, and implementation of individualized service plans Assist in the provision of information and referral, follow through and monitoring, and removal of barriers to help client access needed services and resources including basic needs, housing, health, mental health, substance use disorder, legal services, employment and vocational services, benefits establishment, and use of emergency funds. Assist clients in ongoing navigation of community resource systems through appointment accompaniment, transportation assistance, reminders, and coaching. Provide participants with safety net funding, dissemination and tracking of supplies Assess and respond to client satisfaction feedback regularly and positively Maintain accurate and up-to-date documentation for the purpose of data reporting and client care Assist in the development of publications and communications Attend required meetings and trainings both AYC and in the community

Outreach and Workshop Facilitation:

Educate, engage, inform, and empower clients by establishing good rapport through cultural and linguistically competent relationship development and customer service Assist in the development and implementation of community needs assessment Provide outreach and engagement through in-person and virtual activities, events, and workshops that create community awareness, educational opportunities, and mitigates risk factors associated with mental illness Participate in and implement Community Resiliency Model (CRM) facilitator trainings Implement trainings and events to address and support in response to community trauma Implement other outreach, engagement and training activities that may include, but are not limited to: Intergenerational family healing activities Culturally appropriate outreach, engagement, and education activities Community psychoeducation and support Non-traditional trauma-informed activities such as art, dance, music, mindfulness, and healing gardening Leadership development, empowerment, advocacy, coalition building, community organizing, and the importance of civil rights and voting rights Community-led groups (peer-to-peer support) and other community-defined capacity building and supports Assist in the development of community partnerships Provide services on a semi-flexible schedule including evenings and weekends Other related duties as assigned by supervisor, or as identified in program manuals or funding source contracts.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities. Qualifications

REQUIRED QUALIFICATIONS

High school diploma or equivalency Lived experience or 1 year of work experience with low-income, immigrant, older adult (65+) populations Excellent verbal and written communication skills in English and attention to detail in documentation. Excellent computer skills Certificates, licenses, and registrations required: Adult, Child, and Infant CPR/AED & First Aid Certification; valid California driver's license, excellent driving record, reliable transportation, and auto insurance.

PREFERRED QUALIFICATIONS

Bilingual in Mandarin, Cantonese, Spanish, or Vietnamese Minimum 1 year of case management experience Experience with group facilitation, group presentations, outreach events (including street outreach), and/or experience with home-visitation Working knowledge of local communities in the San Gabriel Valley.

COMPETENCIES

Cultural Competence

• Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics
• Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability
• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality
• Is consistently at work on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Initiative
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Interpersonal Skills
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Job Knowledge
• Displays required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Displays understanding of how job relates to others. Uses resources effectively. Oral Communication
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Teamwork
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently required to stand Frequently required to walk Frequently required to sit Frequently required to talk or hear Occasional exposure to outside weather conditions While performing the duties of this job, the noise level in the work environment ranges from quiet to loud The employee must occasionally lift and /or move more than 35 pounds