Donor Contact Specialist

Saving Lives - A career with a purpose SunCoast Blood Centers is currently looking for an Exceptional and Professional Call Center Specialist that would like to have a job with a purpose. Our product is needed everywhere, and we are looking for exceptional professionals that want more from their career. Suncoast Blood Centers is the only local blood center that has been in the community for over 75 years. Providing blood services to many local hospitals and cancer centers in SWFL.

We Offer:

Generous PTO Plan Medical, dental, & vision Company Paid Long Term Disability & Life Insurance 401(k) with 100%

Company Match Health and Wellness Reimbursements Education and Professional Development Reimbursements Employee Assistance Program Discounted Aflac and Legal Shield Options Job Duties Include:

Utilizes assigned donor list to contact and recruit volunteer blood donors including face to face contact during donation as possible. Makes appropriate database entries to record results of recruitment calls. Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval. Returns calls from the donors responding to recruitment calls. Maintains and updates database of volunteer blood donors. Meets established recruitment goals and standards Assists the telerecruitment supervisor with various recruitment and donor retention programs as assigned. Responds to calls for assistance with the donor portal and rewards store as assigned. Provides clerical and administrative support for the telerecruitment team. Maintains a clean, safe and organized work environment. Other duties as required to fulfill SCBB's mission and vision

Essential Employer Qualifications:

EDUCATION

: High school or equivalent experience

EXPERIENCE

2 years sales, blood banking, or other equivalent experience.

CERTIFICATION AND/OR LICENSURE REQUIRED

None

PHYSICAL REQUIREMENTS

Sedentary Work:

Sitting for extended periods with occasional walking and/or standing. Occasionally exerting up to 20lbs of force to lift or move objects. Suncoast Blood Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SunCoast Blood Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. SunCoast Blood Centers is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. SCBC is a drug-free workplace. SunCoast Blood Centers is a drug-free workplace.