Lead Cytogenetics Technologist

Lead Cytogenetics Technologist#26-00309 Charlotte, NC All On-site Job Description Lead Cytogenetic Technologist Charlotte, NC Mon-Fri 12pm-8:30pm w/rotating holiday & weekend $4k Relocation Assistance & $5k Sign-On Bonus Job Profile Summary Supports teammates in executing team responsibilities. This role focuses on training and coaching, developing and improving standard work, and responding to abnormal conditions. Responsible for problem-solving, as well as ensuring safety and quality in team performance. Key Responsibilities / Essential Functions Team Development & Standard Work Ensure the development and maintenance of standard work. Train and support the development of teammates. Audit processes to confirm adherence to standard work. Coach teammates when standards are not followed and escalate to the Group Leader as needed. Operations & Workflow Support continuous flow of specimens within the area of responsibility. Cover staffing gaps due to call-outs, project work, or unexpected absences. Monitor team productivity and respond promptly to Andon alerts. Provide hands-on support and troubleshoot instruments or equipment when possible. Confirm issue resolution with teammates before closing problems. Continuous Improvement Dedicate at least 70% of the day to continuous improvement activities. Identify opportunities to improve quality, customer service, productivity, and cost reduction. Actively contribute to performance improvements across the team. Quality & Compliance Ensure quality of testing within the assigned area. Investigate testing quality issues and implement corrective actions. Document abnormal conditions and communicate with appropriate personnel. Maintain point-of-use storage (organization, labeling, inventory communication). Ensure adherence to company policies, procedures, and quality systems. Safety & Workplace Standards Maintain 5S standards to support safety and quality. Conduct visual control audits. Ensure proper use of PPE and safe work practices. Work proactively in environments with biological, chemical, and mechanical hazards. Communication & Leadership Escalate abnormal or serious personnel situations to the Group Leader. Act as a catalyst for team-building initiatives. Stay attentive to team morale and workplace dynamics. Collaborate effectively with teammates, leadership, and cross-functional partners. Work Environment & Physical Requirements Fast-paced environment with physicians, technologists, and visitors. Exposure to infectious materials, chemical hazards, fire, and mechanical risks. Requires active movement, walking, and navigating around equipment. Physical tasks may include: Stooping and reaching Lifting 20-50 lbs. Required Skills & Experience Technical Skills Experience in: FISH Analysis (preferred) Chromosome Analysis (blood and bone marrow) (preferred) Cytogenetics Wet Bench Setup (preferred) Core Competencies Strong problem-solving and troubleshooting abilities

Knowledge of:

Quality management systems Laboratory workflows and testing processes Instrument operation and maintenance Ability to: Work in a fast-paced, multicultural environment Manage multiple priorities Support and lead a dynamic team Communicate effectively with demanding customers Proficiency in Microsoft Office (especially Word and Excel) Education & Certifications ASCP registered Medical Technologist (or equivalent) required

Certification:

CG (ASCP) required 2-5 years of relevant experience (or equivalent combination of education and experience) Demonstrated leadership capabilities Additional Requirements Ability to plan, supervise, and execute responsibilities within assigned areas Flexibility for on-call duties to manage abnormal conditions Strong understanding of: Company products and terminology Quality control systems Scheduling, supplies, and workflow management