This is a temporary position for July and August 2026
Responsibilities :
Greet and Welcome Visitors :
Act as the first point of contact for all visitors, providing a warm and professional welcome. Ensure that visitors feel comfortable and are assisted promptly.Verify Insurance Information :
Utilize online platforms and phone calls to confirm patients' insurance coverage and eligibility before their appointments to minimize billing issues.- Call Patients to
Confirm Appointments :
Proactively reach out to patients before scheduled appointments to confirm attendance. Maintain a record of confirmations and follow up on any cancellations or rescheduling.
Answer and Direct Phone Calls :
Handle a high volume of incoming phone calls with professionalism. Accurately direct calls to the appropriate staff members, record messages when necessary, and relay important information promptly.Perform Administrative Duties :
Manage essential administrative tasks including filing documents, photocopying important paperwork, scanning files for digital records, and faxing documents to relevant parties.Schedule Appointments :
Efficiently manage the appointment calendar for all staff members, ensuring that the schedule is optimized for patient flow and that all appointments are up to date.- Contact Patients to
Fill Schedule :
Reach out to patients who may need to schedule or reschedule appointments, encouraging them to book time slots to ensure a full schedule.
Data Entry :
Accurately input patient data, update order entries, and maintain databases to ensure all information is up-to-date and easily retrievable.
Manage Incoming and Outgoing Mail:
Oversee the processing of mail and packages, ensuring timely delivery to the correct recipients and proper handling of sensitive information.Maintain Office Supplies Inventory :
Keep track of inventory levels for office supplies. Regularly assess needs and place orders to ensure all necessary materials are stocked and available.Handle Confidential Information:
Ensure that all sensitive information is handled confidentially and in compliance with privacy regulations, maintaining patient trust and adhering to legal standards.
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Keep Office Clean and Organized :
Take responsibility for maintaining a tidy workplace, including the daily cleaning of the front office area and restroom. Regularly remove trash and manage recycling bins to promote a clean and organized environment. Help remove snow and add salt at front entryway if needed.
Requirements:
Professional Demeanor:
Exhibit a professional attitude and appearance while interacting with patients, their families, and fellow staff members, creating a welcoming atmosphere.Experience :
Previous experience as a receptionist or administrative assistant is preferred, with demonstrated capabilities in handling diverse tasks in a busy environment.Organizational Skills :
Possess strong organizational skills to manage multiple tasks effectively, prioritize responsibilities, and meet deadlines with minimal supervision.- Attention to
Detail :
Exhibit meticulous attention to detail, particularly in proofreading documents, ensuring documents are error-free, and maintaining data accuracy during entry.
Computer Skills :
Demonstrate proficiency in using standard office software, particularly the Microsoft Office Suite (Word, Excel, Outlook), to generate documents, manage calendars, and process information efficiently.Communication Skills :
Exhibit strong verbal and written communication skills, ensuring clear and professional interactions with patients and staff.Teamwork and Independence :
Ability to work independently on assigned tasks and collaboratively as part of a team, adapting to the organization's needs.Professional Appearance :
Maintain an appropriate and professional appearance, always representing the organization positively.Dependability :
Hours are expected to be approximately 32-38 hours per week with 30 minutes to 1-hour lunch break.
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Note:
This job description is intended to provide a overview of the responsibilities and requirements for this position. The employee may be assigned additional related duties as necessary to fulfill the organization's needs. The hiring process will consist of a video interview, followed by a paid working interview, a background check, and then final hiring. Thank you for your interest.
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Paid time off
Work Location:
In person