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Job Description
POSITION SUMMARY
The Assistant Director of Nursing supports the Director of Nursing in delivering high-quality, resident-centered care to Residents of The Woodlands at Furman. The ADON directly supervises the Skilled Nursing neighborhood. Ensuring consistent high quality of services, compliance with state and federal regulations and builds a culture of trust and competence and hospitality among Skilled Nursing team members. Assists with needs in Assisted Living and Memory Support as Directed by the Director of Nursing. Accepts responsibility for the nursing department in the absence of the Director of Nursing. In collaboration with the DON and Administrator, allocates department personnel and resources in an efficient and economic manner to enable each resident to attain or maintain the highest practical physical, mental, and psychosocial well-being. Collaborates with other departments, medical professionals, consultants, and organizations, including government agencies and advocacy groups, to develop, support and coordinate resident care, related administrative functions, and to represent the values and interests of the Woodlands at Furman. Mission Statement To support the delivery of compassionate, high-quality nursing care by fostering clinical excellence, operational consistency, regulatory compliance, team member development, and a culture of hospitality that enhances the lives of residents, families, and team members.
CORE COMPETENCIES
Professionalism:
Reports to work on time and as scheduled; works in unison with all staff; displays a willingness to help others; embraces constructive criticism; presents a friendly and professional attitude.
Resident Rights:
Promptly reports resident grievances to supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times.
Organizational and Communication Skills:
Ability to multi-task and is detail-oriented; possesses the ability to effectively prioritize matters promptly and appropriately; understands the importance of follow-up; builds rapport with residents, families and employees through listening attentively and effectively following up; able to effectively communicate individually or as a group.
Safety Awareness:
Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols.
Leadership Skills:
Possesses an approachable management style; ability to solve problems and treat each situation fairly; is calming during a crisis situation; ability to build positive relationships with employees and other managers; ability to exercise sound judgment; enables and motivates staff and provides on-going recognition and praise.
Hospitality:
Treats all residents, families, co-workers, inquiries, referral sources and supervisors with dignity and respect and takes initiative to exceed customer expectations; professionally represents the facility, self and position to visitors and residents; shows genuine concern for the residents; proactively identifies needs of the physical plant; demonstrates a positive attitude and willingness to help to all visitors and residents; remains sensitive to all needs through listening, observing and responding appropriately for the position held.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide day-to-day leadership and operational oversight of Skilled Nursing services. Support the Director of Nursing in achieving clinical, regulatory, staffing, quality, and financial objectives. Promote and model resident-centered care and hospitality standards. Oversee assessments, care planning, clinical documentation, and interdisciplinary coordination. Monitor falls, infections, medication errors, behavioral events, transfers, discharges, and significant changes in condition. Participate in admission evaluations and resident placement decisions. Partner with physicians, therapists, pharmacies, consultants, and healthcare providers. Assist with staffing, scheduling, workforce deployment, recruitment, onboarding, coaching, and retention. Conduct employee, resident, and family rounding activities. Lead or support quality assurance and performance improvement initiatives. Monitor quality indicators and implement corrective actions. Support survey readiness, inspections, plans of correction, and follow-up activities. Support investigations involving resident complaints, incidents, abuse allegations, neglect allegations, and regulatory matters. Promote workplace safety, infection prevention, emergency preparedness, and risk management. Monitor employee injury prevention efforts and safe work practices. Ensure nursing staff receive education, competency validation, and ongoing development. Foster teamwork, accountability, communication, and employee engagement. Serve as acting nursing leader in the absence of the Director of Nursing. Perform additional duties as assigned. The preceding list of essential functions is not exhaustive and may be supplemented.
SUPERVISORY RESPONSIBILITIES
Ensures appropriate staffing of the neighborhood at all times by developing and disseminating a weekly and monthly staff schedule. Reviews and approve Time-off Requests and responds to call-outs and unfilled gaps in the schedule. Verifies adherence to scheduled hours and meal/break policies by reviewing and approving weekly payroll report. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATIONAL REQUIREMENT AND EXPERIENCE
Must possess a current South Carolina License as a Registered Nurse and have graduated from an accredited school of nursing. Two years of professional nursing experience in the long-term care setting is required, and a minimum of three years of experience in Skilled Nursing or Long Term Care nursing administration or a comparable management position. Must possess and demonstrate a high degree of initiative, leadership, personal accountability, organizational ability, and communication skills.
KNOWLEDGE, SKILLS AND ABILITIES
Language Ability:
Ability to communicate effectively in writing and verbally, speaking the primary language of the residents. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to read and interpret physician orders, reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, physicians, residents, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as dosages, fluid intake & output, accurate measurements, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry as needed to the delivery of medical services.
Cognitive Demands:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet.
Competencies:
Must demonstrate an interest in working with a senior population. Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well. Interacts with guests, residents and staff in a courteous and friendly manner. Responds promptly to resident and visitor needs and assistance. Supports organization's goals and values. Balances team and individual responsibilities. Manages people effectively by taking responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products and services. Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well
ENVIRONMENTAL ADAPTABILITY
Works primarily indoors in a climate-controlled setting. Team Members may be exposed to blood and/or body fluids with potential exposure to hazardous materials and infectious diseases. Possible exposure to unpleasant odors. Possible exposure to chemicals as identified in the MSDS Manual. Continuous exposure to residents who are ill, confused, irritable, and irrational.
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and walk. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Success Measures Achievement of clinical quality and resident satisfaction goals. Strong survey outcomes and regulatory compliance. Effective staffing, retention, and workforce development. Timely resolution of resident, family, and employee concerns. Positive resident, family, and team member feedback. Effective management of incidents and quality improvement initiatives. Strong interdisciplinary collaboration. Consistent demonstration of hospitality-focused leadership.