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Job Description
Our Mission At Serve Caregiving, we believe the final chapters of life are a sacred season - not a burden to be managed, but a calling to be honored. Nearly 9 in 10 older adults long to remain in the comfort of their own homes, and we consider it a privilege to make that possible. Rooted in the truth that the greatest among us are those who serve, we provide care that is personal, compassionate, and deeply respectful of every person's God-given dignity and story. The Opportunity Do you feel called to care for the beloved elders who shaped our communities? Serve Caregiving is seeking a Director of Integrated Care who leads not just with skill, but with a servant's heart - someone who understands that coordinating care is an act of love, and that every assessment, every visit, and every decision is an opportunity to enhance someone's life. This is a role for a mission-driven leader who is ready to honor their spirit and Serve those who served us. In this leadership role, you won't just oversee compliance - you will be the architect of how our residents experience care. You will have the unique opportunity to design personalized creative care plans and care paths that empower our clients to maintain their independence, routines, and dignity. We believe that every plan should be built around the client's rhythm, not ours. If you are a leader who sees caregiving as a calling and wants to build something real, we want you on our team. What You'll Do As the Director of Integrated Care, you will serve as our operational and clinical subject matter expert.
Your key responsibilities will include:
Conduct and oversee initial and ongoing client assessments to build highly personalized care plans that focus on maintaining safety, dignity, and independence at home. Oversee care delivery standards across all assigned service areas, ensuring every visit, whether 15 minutes or 24 hours, is delivered with genuine warmth and full attention. Train, mentor, and evaluate caregivers in the "Serve Caregiving Way." You will support their competency development so they can show up prepared, attentive, and steady. Serve as the care compliance expert, ensuring adherence to Texas HCSSA regulations and company policies. You will serve as the administrator or alternate qualified designee on applicable Texas home care licenses. Monitor overall care quality and client satisfaction. Lead incident investigations and coordinate Quality Assessment and Performance Improvement (QAPI) initiatives. Work closely with scheduling, care coordination, and operations teams to ensure seamless care delivery. Provide backup support to Community Operations Managers and participate in on-call leadership coverage as needed. Who You Are We are looking for a leader who leads with a servant's heart and a commitment to exceptional standards.
The ideal candidate brings:
Minimum of 5 years of experience in Home Care, Home Health, Assisted Living, or Skilled Nursing. Previous experience as an Administrator, Director of Nursing, Care Manager, Clinical Supervisor, or Compliance Officer is highly preferred. LPN, RN, or Master's in Social Work required. Background in healthcare administration is a plus. A proven track record in conducting client assessments and managing caregiver performance, knowledge of Texas HCSSA regulations and compliance standards a plus A compassionate, client-centered mindset with excellent problem-solving abilities. You are someone who notices the small things and treats caregiving as a calling. Strong organizational and communication skills. You are someone who wants to own an outcome, not just manage a process. Why Serve Caregiving? "For even the Son of Man did not come to be served, but to serve." Mark 10:45 That conviction is at the heart of everything we do. We offer the opportunity to make a meaningful impact on care quality, caregiver excellence, and the lives of the clients we serve. When you join us, you are joining a team that believes caregiving is not just a profession, it is a calling. If you are ready to elevate the standard of care and help seniors live their best days at home, we invite you to apply. Serve Caregiving is an equal opportunity employer committed to building a team that reflects the communities we serve.
