Parent Liaison - Emergency Department - (Evenings/Nights)

JOB SUMMARY

Parent Liaisons aim to support and advocate for patients and their caregivers, improve their control of the treatment process, and add to the quality of care that they receive during their time at Rady Children's. Serving as a member of the Emergency Department (ED) team, this role would work primarily in our ED waiting rooms to provide support to our patients and families before they are seen. As one of the first contacts for those seeking care, the Liaison provides insight into our processes in the ED, as well as would respond to any concerns that might arise during their wait. This individual should be flexible and adaptable to assist with the constantly evolving needs of the department and the needs of our patients and families at any time during their shift. Successful Liaisons are strong communicators, great teammates, and comfortable with providing friendly, sensitive support and emotional comfort to patients and families experiencing stressful situations and experiences with their sick and injured children.

ABOUT THE DEPARTMENT

The Rady Children's Emergency Department is a Lantern-awarded, Level I Trauma Center with 42 beds, including two trauma rooms. We are the only dedicated pediatric emergency department within the San Diego region and operate 24 hours per day, 365 days per year. We are proud to have a big team that values strong collaboration and communication across disciplines. We are a busy department that cares for over 300 patients each day, with a census of 109,000 patients last year, and includes a growing population of behavioral health patients. Learn more about what makes the Rady Children's Emergency team so special: https://vimeo.com/812142332

SCHEDULE:

Schedule:

32 hours per week (8 hour shifts, 4x week)

Shift:

Evenings/Nights

MINIMUM QUALIFICATIONS

High School Diploma, GED, or Equivalent 1 year of experience Experience working with children with acute or chronic illness

PREFERRED QUALIFICATIONS

Associate's Degree 2 years of experience Prior care experience being a parent or primary caregiver of a child with acute or chronic illness Experience in event planning Experience with community agencies Experience in fund raising Bilingual The expected hiring range for this position is $21.00 to $28.88/hour, plus shift differentials. Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity.