Genetic Counseling Assistant

Genetic Counseling Assistant The Christ Hospital Health Network - 3.2 Cincinnati, OH Job Details Full-time 1 day ago Qualifications Microsoft Excel Phone communication High school diploma or GED Bachelor's degree Patient interaction Productivity software Client interaction via phone calls Full Job Description Assists the Genetic Counselors and office staff in the Precision Medicine Program with administrative and clinical support to the Genetic Counseling Clinic and High-Risk Cancer Screening Clinic. This includes hereditary cancer and cardiac conditions, prenatal and preconception genetics. Tasks involve collecting medical records, answering patient questions regarding the Genetic Counseling Clinic and High-Risk Cancer Screening Clinic, disclosing negative genetic test results, data tracking and collection, as well as other follow-up tasks.

Provides basic patient services:

follow-up phone calls, requests for information, specimen collection follow-up, results phone calls, answer patients' questions as needed, among other duties as requested by the Precision Medicine team.

Provides appointment follow-up assitance:

managing incoming genetic testing results, drafting genetic testing results letter, calling out normal results, with additional duties as assigned. Database Management. Available as a resource for patients, family members, and associates as needed. Maintain inventory of genetic testing collection kits. Assisting the Precision Medicine team with updating clinical guidelines for genetic testing. Seeks out opportunities to increase knowledge and skills in area of expertise. Performs other duties as requested or assigned. Dress code is followed. Conduct is consistent with the rules outlined in the Employee Handbook. Attendance is prompt and regular. Cooperation is shown in the performance of other duties within the scope of the job description. Serves as a positive role model - maintains a positive attitude. Interpersonal follow through with self and others is timely and appropriate. All patient information is held in confidence at all times.

KNOWLEDGE AND SKILLS

In the sections below, please minimum education/training (degrees, certifications, and licenses) necessary to enter the job. Provide the minimum job-related, and industry experience necessary to enter the job. Be specific about what qualifications/skills are required to handle the responsibilities of the job.

EDUCATION

High School Diplomate required; Bachelor's degree required

YEARS OF EXPERIENCE

None required.

REQUIRED SKILLS AND KNOWLEDGE

Ability to work autonomously or within a team, completion of department orientation and orientation provided training, ability to follow written or verbal instruction effectively; willingness to work under supervision; ability to communicate with patients over the phone and discuss basic genetic counseling concepts; empathy and sensitivity when conveying information; ability to use Microsoft software (specifically Excel and PowerPoint). Experience with Epic preferred.

LICENSES REGISTRATIONS

&/or

CERTIFICATIONS

Other Credentials Required or Preferred:

NONE