Guidance Specialist

Guidance Specialist RESET Mind & Body Gilbert, AZ Job Details Part-time $20 an hour 19 hours ago Benefits Paid training Employee discount Qualifications Community engagement Interpersonal skills Customer inquiry handling Wellness coaching Attention to detail Guest services Full Job Description RESET Mind & Body — Guidance Specialist (Part-Time)

Location:

RESET Mind & Body Role Type:

Part-Time Compensation:

Competitive hourly rate + perks About

RESET RESET

Mind & Body is a premium wellness and recovery brand dedicated to helping people feel better—physically and mentally—so they can show up stronger in every part of life. Through science-backed recovery modalities, we create space for stress relief, performance improvement, and genuine human connection. Community is at the heart of everything we do. We believe recovery isn't a luxury—it's essential. The Role We're expanding our team and looking for Guidance Specialists who bring a hospitality-first mindset , a love for people, and a strong attention to detail. As a Guidance Specialist, you'll be the face of the studio—welcoming members, guiding first-time experiences, maintaining a clean and calming environment, and helping foster the RESET community. This role is perfect for someone who enjoys service, wellness, and meaningful connection. Available Shifts We're currently hiring for the following time blocks: Monday - Friday 5:30am-10:00pm Weekend availability as needed (Consistency and reliability within selected shifts is key.) What You'll Do Member & Guest Experience Greet members warmly and create a welcoming, calming atmosphere Deliver exceptional customer service and handle questions or concerns with care Build real relationships—helping members feel seen, heard, and supported Session Guidance Lead first-time experiences by walking members through RESET modalities Educate members on benefits and ensure comfort and confidence during sessions RESET Modality Knowledge Develop a strong understanding of all recovery modalities offered Stay curious and informed about wellness and recovery best practices Community Engagement Support in-studio events, promotions, and community initiatives Encourage participation and connection within the RESET community Studio Standards & Cleanliness Maintain a clean, organized, and visually elevated studio environment Clean and sanitize equipment and recovery spaces throughout each shift Pay close attention to the details that elevate the member experience What We're Looking For Previous customer service or hospitality experience preferred Interest in wellness, recovery, or health-focused environments Strong communication and interpersonal skills Reliable, organized, and detail-oriented Positive energy and a service-driven attitude Perks & Benefits Competitive hourly pay Paid training and ongoing development Free unlimited membership to all RESET Mind & Body locations Discounted access to partner F45 Training studios A supportive team and growth opportunities within a fast-growing wellness brand

Job Type:

Part-time Pay:

$20.00 per hour

Benefits:

Employee discount

Work Location:

In person