Certified Peer Coach (PRCOACH-02)

Certified Peer Coach (PRCOACH-02) New Freedom Ops LLC Phoenix, AZ Job Details Full-time 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Snacks provided Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Computer operation CPR Certification CPI Certification BLS Certification High school diploma or GED Driver's License Working with individuals with mental health conditions Computer skills Full Job Description Join New Freedom

• Where Second Chances Become Bright Futures _____________________________________________________ About Us At New Freedom , we don't just believe in second chances—we help people thrive because of them.

We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society. Our approach blends empathy with action—offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day. If you're driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong . _____________________________________________________ Why You'll Love Working Here We take care of the people who take care of others. At New Freedom, you'll enjoy: Competitive pay

• because your impact matters Enhanced health insurance
• wellness shouldn't be a burden $0 Medical Plan available and other majority paid by company options $0 primary care co-pay $2,000 FREE Health Reimbursement Account Flexible Spending Account
• medical and dependent care options Low-cost dental, vision, & supplemental coverage
• to further support your health Company-paid life insurance & short-term disability
• for unexpected needs Employee Assistance Program
• confidential support for life's challenges 401(k) with company match
• invest in your future while you invest in others Generous paid time off
• including sick days, holidays, vacations, and more Free meals, snacks, drinks, & gym access
• fuel your body and mind Free onsite training & certifications
• CPR, Safety Care, Peer Support, and more _____________________________________________________ About the Position New Freedom's Peer Coach functions as a role model to members, exhibiting competency in personal recovery and use of effective coping skills.

The Peer Coach serves as an advocate, providing supportive information and peer support for members in outpatient and inpatient settings. Using their recovery or work-related experience, the Peer Coach performs a wide range of tasks to assist peers of all ages with respect to regaining independence within the community and mastery over their own recovery process. Recovery resources such as booklets, videos, and other materials will be utilized by the Peer Coach in the provision of services.

Your Impact Will Include:

Monitor members' behavior, mood, and safety; document observations and report concerns to clinical staff. Support members with daily living activities, recovery goals, and re-entry processes. Provide one-on-one guidance to help members identify strengths, set goals, and develop personalized recovery plans. Facilitate or support group sessions, self-help activities, and peer-support opportunities that build coping skills and reduce negative self-talk. Assist members in building social skills, accessing community resources, and engaging in vocational planning—including job search support and interview preparation. Coordinate with Re-Entry Specialists and the treatment team to ensure consistent, member-centered care. Transport members safely, assist with supervised outings, and follow required protocols such as urinalysis/drug testing. Maintain compliance with safety standards, KPIs, documentation requirements, and ongoing clinical supervision/continuing education. Performing additional duties as assigned to support our mission. _____________________________________________________ Where You'll Work Primarily onsite in an outpatient clinical office environment. May involve occasional offsite meetings, trainings, or community-based activities. Using standard office equipment, plus plenty of face-to-face interaction. Some days will require long periods of sitting, standing, or walking. ____________________________________________________ Equal Opportunity Statement New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations. __________________________________________________________ "Every day, someone walks out of a prison gate with nothing but a bag of belongings and a hope for a better future. At New Freedom, we meet them at that moment—with open arms, real opportunities, and the belief that their past does not define their potential." Experience Required Effectively collaborates and works within a team, while also effectively demonstrating the ability to take initiative and work well individually required Effectively demonstrates versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm required Meets the requirements of a Behavioral Health Technician (BHT), such as:

• Master/Bachelor degree in behavioral health field; or
• Bachelor degree (not bx health) and one (1) year of full-time bx health work exp; OR
• Associate degree and two (2) years full-time bx health work exp; OR
• Diploma/GED and combo of education in field related to bx health and full-time bx health work exp totaling at least two (2) years; OR
• Diploma/GED and four (4) years full-time bx health work exp Must be 21 years or older Excellent professional and ethical boundaries across all aspects of the peer support and member therapeutic relationship Excellent communication, organizational, time management, critical thinking, and problem-solving skills required 2 year(s): Behavioral Health Technician designation (2+ years behavioral health work experience and/or higher education) 1 year(s): Peer Coach/PRSS experience Education Required High School or better in General Studies or related field HS Equivalency or better in General Studies or related field Preferred Associates or better in Psychology or related field Bachelors or better in Psychology or related field Masters or better in Psychology or related field Licenses & Certifications Required CPI Certification Safety Care Initial Cert APS Verification Criminal Background Check CPR/FA Certification PST Certification Driver's License MVR Clearance Annual TB Clearance Drug & Alcohol Testing Skills Required Effective interpersonal skills Behavioral Health Experience Ability to stand for prolonged periods Ability to sit for prolonged periods Peer Coach Experience Lived Experience Computer/Technology Literacy Preferred Legal/Justice Involvement Bilingual (Spanish)

Behaviors Required Loyal:

Shows firm and constant support to a cause

Team Player:

Works well as a member of a group

Leader:

Inspires teammates to follow them

Innovative:

Consistently introduces new ideas and demonstrates original thinking

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations Required Goal Completion:

Inspired to perform well by the completion of tasks

Self-Starter:

Inspired to perform without outside help Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.