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Job Description
at YMCA in Newark, Delaware, United States Job Description Essential Responsibilities
Provide excellent customer service experience to members and prospects by maintaining a visible, welcoming presence in the wellness areas.
Promotes and sells YMCA memberships and programs.
Contribute to team effort by accomplishing related results as needed.
Engage members to help build sustainable relationships of trust through open and interactive communication.
Address member concerns and provide appropriate solutions and follow-up to ensure resolution and member satisfaction.
Demonstrate the correct way to use exercise equipment; Assist members as needed with proper form and use of equipment.
Conduct fitness appointments
Ensure equipment and facility is clean and free of health and safety hazards. Minimum Qualifications
Strong interpersonal and communication skills to serve a diverse community.
CPR & First Aid Certified/must receive within 60 days of hire. Preferred Qualifications
Multi-lingual skills
High school diploma or equivalent Physical Requirements
Ability to perform all physical aspects of the position; including exercise and equipment demonstrations, walking, standing, bending, reaching, and lifting.
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