Diabetes Clinical Educator, Smart MDI (Jacksonville, FL)

Diabetes Clinical Educator, Smart MDI (Jacksonville, FL) MiniMed - 3.2 Jacksonville, FL Job Details Full-time $85,000 - $90,000 a year 1 day ago Benefits Health savings account Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Registered Pharmacist (RPh) Collaborate with healthcare professionals Customer follow-ups Patient follow-up care Customer communication Nursing Customer training Client onboarding Post-session clinical documentation Presentation software RN License Disease management patient education Care documentation Mid-level One-on-one patient counseling Telehealth education Continuous improvement Nurse Practitioner (NP) Clinical training Licensed Pharmacist Chronic disease self-management support Organizational skills Microsoft Teams Registered Dietitian Patient interaction Associate's degree Remote training Communication skills Certified Diabetes Educator Cross-functional communication Full Job Description We anticipate the application window for this opening will close on - 29 May 2026 At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role MiniMed is seeking a Diabetes Clinical Educator (DCE) to deliver virtual training, education, and ongoing support for patients initiating and using Smart MDI solutions, including MiniMed Go. This role is instrumental in ensuring an exceptional onboarding experience and driving optimal patient outcomes through personalized, virtual education and support. This is on-site position in Jacksonville, FL but will support patients remotely across the United States. Ideal candidates will reside in/near Jacksonville, FL. The DCE will collaborate closely with internal teams and healthcare providers to deliver a seamless and engaging patient experience. About the role Deliver high-quality, fully virtual education and training to patients starting on Smart MDI and MiniMed Go, including 1:1 sessions, group sessions, and digital training formats Provide ongoing patient support through proactive outreach, follow-up, and troubleshooting to drive engagement and therapy success Create an exceptional onboarding experience by simplifying complex clinical concepts and tailoring education to meet patients where they are Collaborate cross-functionally with the Inizio team, local territory teams, and healthcare providers to ensure aligned and coordinated patient care Serve as a key partner in shaping and evolving this new role, bringing forward ideas, feedback, and solutions in a fast-paced environment Support pilot initiatives and new program launches, demonstrating flexibility and the ability to pivot as needs evolve Maintain accurate and timely documentation of patient interactions and training activities Participate in team planning sessions, training initiatives, and continuous improvement efforts What We're Looking For Strong virtual clinical education skills with the ability to engage and connect with patients remotely A solutions-oriented mindset with the ability to navigate ambiguity and "gray space" effectively Highly collaborative, with a passion for building something new and contributing to team success Exceptional communication and follow-up skills, with the ability to coordinate across multiple stakeholders Ability to simplify complex information and deliver clear, patient-friendly education Strong organizational skills and attention to detail Comfort working in a fast-paced, evolving environment with shifting priorities Passion for patient-centered care and meeting patients where they are in their journey

Must Have:

Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. A valid registered license in one or more of the following fields: Certified Diabetes Care and Education Specialist (CDCES) Registered Nurse (RN) Registered Dietitian (RD) Physician Assistant (PA) Nurse Practitioner (NP) Pharmacist AND Associate's Degree and 2 years of clinical experience OR Bachelor's Degree and 0 years of experience Nice to Have Certified Pump Trainer or experience training customers on insulin pumps Certified Diabetes Educator (CDE) / Certified Diabetes Care And Education Specialist (CDCES) Comprehensive knowledge of the diabetes disease state and experience training/educating patients on Medtronic products and technologies Ability to work evenings, weekends, or on call periodically Experience with Teams, Excel, Word, and PowerPoint Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles:

While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. Salary ranges for U.S (excl. PR) locations (USD):$85,000 - $90,000 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico. For further details about our comprehensive benefits, we encourage you to visit the link below. MiniMed Benefits Overview About MiniMed MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we've been committed to redefining what's possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it's needed most. At the heart of everything we do is a simple

Mission:

to make every day a better day for people with diabetes. Learn more about our business, and our mission here . It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.