Business Partnerships and Innovation Coordinator (Part Time)

Business Partnerships and Innovation Coordinator (Part Time) at Sunny Street App Business Partnerships and Innovation Coordinator (Part Time) at Sunny Street App in American Fork, Utah Posted in 4 days ago.

Type:

part-time

Job Description:

Location:

Remote (Utah preferred)

Hours:

~10-20 hours per week

Pay:

$18/hour

Type:

Part-Time / Contract About Sunny Street Sunny Street is a purpose-driven platform helping charities raise funds more transparently while making giving feel joyful, social, and community-centered. We partner with nonprofits to simplify fundraising, increase engagement, and create meaningful impact. Role Overview This role blends sales outreach, relationship-building, and customer feedback. You'll work directly with businesses-helping them sign up, onboarding them onto the platform, and gathering real-world insights that drive innovation and product improvement. Key Responsibilities Outreach and sign-up of businesses for the Sunny Street platform Build relationships with business leaders and guide them through onboarding Support businesses in learning and using the platform effectively Test the software and identify bugs or usability issues Gather and document customer feedback, pain points, and feature ideas insights with the Sunny Street team to improve product experience and workflows Identify opportunities for innovation and improved charity engagement Key Performance Indicators (KPIs) Success in this role will be measured by a mix of activity, outcomes, and insight quality, including: Sales & Outreach Number of businesses contacted per week Number of businesses signed up/onboarded Conversion rate from outreach ? signup Business Engagement & Success Percentage of onboarded businesses actively using the platform Time to first successful campaign or action on Sunny Street Qualitative feedback from businesses on clarity and usefulness Customer Feedback & Product Insights Number of actionable feedback items submitted (pain points, feature requests, UX issues) Quality and clarity of bug reports and usability findings Patterns identified across multiple businesses (themes, trends, repeated friction points) Innovation & Improvement Recommendations that lead to product, onboarding, or messaging improvements Contribution to testing new features or workflows before launch What We're Looking For Comfortable with sales conversations and outreach Strong communicator and relationship builder Curious, observant, and thoughtful about user experience Organized, reliable, and able to work independently Mission-driven and aligned with helping charities succeed Bonus (Not Required): Experience with nonprofits, startups, sales, or customer success Interest in product development, UX, or innovation Familiarity with CRMs or onboarding tools Why This Role Is Special Direct influence on product direction and charity experience Flexible hours with meaningful, impact-driven work Opportunity to grow into expanded responsibilities as Sunny Street scales