Associate Director of Health Information Management, Clarksville (RHIA certification required) - HYBRID

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Health Information Management Job Summary:

Provides strategic and operational leadership for medical record operations across Vanderbilt hospitals, and outpatient clinics. This role oversees record completion, transcription, indexing, scanning, and birth certificate processes (Clarksville). The Associate Director collaborates closely with HIM and VUMC leadership to ensure timely, accurate, compliant, and high quality health records that support clinical care, regulatory compliance, legal requirements, and organizational objectives. .

KEY RESPONSIBILITIES

Operational Leadership Oversees and manages all HIM/Medical Record Operations for regional Vanderbilt hospitals, and outpatient clinics/offices. (Clarksville, Tullahoma, Bedford and Wilson County) Ensures the effective operation of the department through program development, process improvement, and coordination of workflows across HIM functions. Manages record completion functions, including deficiency tracking. Develops, implements, and maintains standard operating procedures (SOPs) for all HIM operational areas. Resolves operational issues and ensures continuity of services across inpatient and outpatient settings. Manages all functions related to the Birth Certificate process (Clarksville only) Manages all functions related to medical record indexing and scanning. Develops in collaboration with each HIM Manager comprehensive productivity and QA standards for all of HIM personnel. Participates in budget planning, resource allocation, and cost containment activities related to HIM operations. People Management Directly and indirectly manages HIM/Medical Record Operations staff members. Supports employee engagement, performance management, professional growth, and staff development. Promotes a culture of accountability, collaboration, and continuous improvement. Identifies and develops future HIM leaders through coaching, mentoring, and succession planning. Compliance, Quality & Risk Management Collaborates with HIM and VUMC leadership to ensure the integrity, accuracy, and completeness of the medical record. Ensures compliance with HIPAA, Joint Commission, CMS, state regulations, and organizational policies. Contributes to policy development, review, and updates related to medical records and documentation standards. Provides financial, quality, administrative, legal, and risk management oversight related to health information practices. Supports internal and external audits, regulatory reviews, and legal inquiries related to health information management. Data, Reporting & Quality Oversight Oversees quality review processes to ensure documentation and records meet established standards. Uses data and metrics to monitor performance, identify trends, and drive continuous improvement. Prepares and presents operational and quality metrics to HIM and executive leadership.

TECHNICAL CAPABILITIES

Operations Planning (Intermediate): Anticipates resource needs, aligns staffing and workflows, and implements processes to meet operational objectives. People Management (Intermediate): Builds relationships, communicates effectively, and develops staff to achieve departmental and organizational goals. Compliance (Intermediate): Demonstrates understanding of regulatory, statutory, and accreditation requirements governing health information. Business Results (Novice): Achieves outcomes while emphasizing quality, customer service, and stewardship of resources. Quality Management (Intermediate): Implements systematic quality checks to ensure compliance with documentation and service standards. Leadership (Intermediate): Articulates a vision, sets measurable goals, motivates teams, and drives accountability and engagement. Data Entry (Advanced): Demonstrates strong accuracy and efficiency in managing and validating health information systems and documentation workflows. Health Information Systems & Data Integrity (Advanced): Demonstrates strong proficiency in EHR systems, data validation, and documentation workflows. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact:

Establishes key tactical and operational plans of a sub-function or multiple departments that has longer-term effect on results of the sub-function.

• Problem Solving/ Complexity of work: Integrate knowledge and in-depth analysis from several areas to resolve complex problems that are both technical and operational.

Breadth of Knowledge:

Applies comprehensive knowledge of professional/technical area and broad management knowledge of other professional areas to carry out objectives.

Team Interaction:

Leads multiple departments with a function.

Core Capabilities :

Supporting Colleagues:

• Develops Self and Others:

  Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others.

• Builds and Maintains Relationships:

  Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations.

•

Communicates Effectively:

Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues.

Delivering Excellent Services:

• Serves Others with

Compassion:

Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services.

• Solves Complex Problems:

  Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas.

•

Offers Meaningful Advice and Support:

Provides ongoing feedback and development discussions to motivate and support team members to maximize performance.

Ensuring High Quality:

• Performs Excellent Work:

  Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met.

• Ensures Continuous Improvement:

  Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities.

•

Fulfills Safety and Regulatory Requirements:

Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance.

Managing Resources Effectively:

• Demonstrates Accountability:

  Identifies potential obstacles to goal achievement and develops solutions to address those obstacles.

• Stewards Organizational Resources:

  Creates the appropriate systems and processes to effectively manage resources.

•

Makes Data Driven Decisions:

Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities.

Fostering Innovation:

• Generates New Ideas:

  Identifies opportunities and leads development of new initiatives that create value across areas.

• Applies Technology:

  Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies.
• Adapts to

Change:

Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

Registered Health Information Administrator (RHIA)

• American Health Information Management Association (AHIMA), Registered Health Information Technician (RHIT)
• American Health Information Management Association (AHIMA)

Work Experience:

Relevant Work Experience Experience Level:

5 years

Education:

Bachelor's (Required) This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

PEOPLE ARE AT THE HEART OF ALL WE DO.

Our vision: The world leader in advancing personalized health.

Our mission:

personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We're looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We're the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children's Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It's also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We're honored to be consistently considered among the nation's best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children's Hospital at Vanderbilt ranked as the No. 1 children's hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.