Health Technician (Audiology)

Health Technician (Audiology) Department of Veterans Affairs Veterans Health Administrion Kansas City VA Medical Center Summary This position exists within the Audiology Service for the Kansas City Veterans Affairs Medical Center in Excelsior Springs, Missouri. The duties and responsibilities are carried out in all clinical and other pient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Learn more about this agency Summary This position exists within the Audiology Service for the Kansas City Veterans Affairs Medical Center in Excelsior Springs, Missouri. The duties and responsibilities are carried out in all clinical and other pient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Learn more about this agency Overview Help Accepting applicions Open & closing des 04/24/2026 to 05/22/2026 Salary $51,283 - $66,670 per year Pay scale & grade GS 7 Locion 1 vacancy in the following locion: Excelsior Springs, MO Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) 0640 Health Aid And Technician Supervisory stus No Security clearance Not Required Drug test Yes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determinion process Credentialing Suitability/Fitness Financial disclosure No Bargaining unit stus Yes Announcement number

CBSS-12936523-26-AF

Control number 866696500 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency This announcement is open to public (all US Citizens). If you are a current federal employee, you must apply under the

INTERNAL

Job Announcement

CBSS-12936524-26-AF. NOTE

The 2-page Resume requirement does not apply to this position. For more informion, refer to Required Documents below. Videos Duties Help Primary responsibility is for pient care, supporting diagnostic and trement procedures, pient charting and pient educion, which do not require a full professional audiology educion or knowledge and skills represented by audiology licensure. Support functions include both direct pient care and administrive duties. In addition, the incumbent must be able to mentor and train new health technicians (Audiology). Total Rewards of a Allied Health Professional Duties may include, but are not limited to the following: Greeting and escorting pients; Triaging pients to an audiologist based on complexity of the procedures being completed; Pient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; Conducting hearing pass/fail screenings without interpretion; Non-diagnostic otoscopy; Cerumen management; Taking earmold impressions; Hearing aid troubleshooting and repair; Providing basic hearing aid informion for pients and caregivers; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology Programming previously stored settings into hearing aids; Activing remote controls. Pient set up and delivery of face to face and telehealth s by preparing the equipment for pient evaluion and other audiology procedures. Managing office supplies; Tracking loaner stock hearing aid inventory; Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly; Scheduling appointments; Packaging and mailing hearing aids and accessories; Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs); Responding to routine inquiries from pients, including determining nure of hearing aid inquiry and responding to administrive questions; Assisting pients, ors, and others requesting informion; Management of infection control, pient safety, and clinical supplies for the audiology clinic; Maintenance of clean, disinfected instrumention, equipment, and work surfaces in the audiology clinic; Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies.

Work Schedule :

Monday-Friday 7:30am-4:00pm

CST Pay:

Competitive salary and regular salary increases

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by

VA Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework :

Not Available Virtual:

This is not a virtual position. Functional Stement # : 000000 Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job. All applicants tentively selected for VA employment in a testing designed position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested denied employment with VA. Selective Service Registrion is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigion. Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements ( https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ). Effective May 7, 2025, driver's licenses or ste-issued identificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all applicion requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you required to serve a 1 or 2-year trial period during which we will evalue your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizional goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment termined unless you receive certificion, in writing, th your continued employment advances the public interest. Qualificions Applicants pending the completion of educional or certificion/licensure requirements may be referred and tentively selected but may not be hired until all requirements are met.

Basic Requirements :

United Stes Citizenship :

Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience and Educion:

Experience:

Six months of experience comparable to the next lower level which demonstres the knowledge, skills and abilities reled to the duties of the position to be filled.

OR Educion:

Successful completion of two academic years above high school leading to an associe degree or a bachelor's degree with least 12 semester hours in courses reled to the position.

OR Experience and Educion Combinion :

Equivalent combinions of experience and educion are qualifying. An example of a combinion of experience/educion is three months of experience comparable to the next lower level which demonstres the knowledge, skills and abilities reled to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours reled to the health care industry.

Grandfhering Provision:

May qualify based on being covered by the Grandfhering Provision as described in the VA Qualificion Standard for this occupion (only applicable to current VHA employees who are in this occupion and meet the criteria) . All individuals employed in VHA in this occupional series or in another occupional series performing the duties as described in the qualificion standard on the effective de of the qualificion standard are considered to have met all qualificion requirements for the grade held including positive educion and licensure/trademark/registrion/certificion. For employees who do not meet all the basic requirements required in this standard, but who met the qualificions applicable to the position the time they were appointed to it, the following provisions apply: They may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupion, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. If an HTA, HTSLP or HTASLP who was retained under this provision leaves the occupion, the employee will lose protected stus and must meet the full VA qualificion standard requirements in effect the time of re-entry to the occupion. HTAs, HTSLPs or HTASLPs who are appointed on a temporary basis prior to the effective de of the qualificion standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfhered into this occupion, who subsequently obtain additional educion and/or licensure/certificion/registrion th meet all the basic requirements of this qualificion standard must maintain the required credentials as a condition of employment in the occupion.

Grade Determinions :

Experience:

Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly reled to the position being filled. AND Demonstred Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candide must demonstre the following

KSAs:

Ability to mentor and train new HTAs. Ability to prepare pients for advanced testing procedures performed by the audiologist, such as evoked potentials. Ability to develop and implement the technician role for a program in a focused area of audiology.

Reference:

For more informion on this qualificion standard, please https://www.va.gov/ohrm/QualificionStandards/ . The position is above the full performance level

Physical Requirements:

Position requires vision in both eyes with ability to distinguish colors and shades; ability to hear; use of arms, legs, and fingers; ability to walk and stand for 6-8 hours per day; repeed bending; ability to manage outside and inside environments; ability to tolere fumes and odors; work closely with others and/or work alone; assist pient care using safe approved modalities. Desk work, computer work, pient care work, work with audiology machinery and parts. Educion

IMPORTANT

A transcript must be submitted with your applicion if you are basing all or part of your qualificions on educion.

Note:

Only educion or degrees recognized by the U.S. Department of Educion from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educion here: http://ope.ed.gov/accredition/ . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, : https://sites.ed.gov/internional/recognition-of-foreign-qualificions/ . Additional informion Receiving Service Credit for Earning Annual (Vacion)

Leave:

Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the re which they earn annual leave. Such credit must be requested and approved prior to the appointment de and is not guaranteed. During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive stus. VA encourages persons with disabilities to apply. The health-reled positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, Human Resources and Administrion/Operions, Security, and Preparedness (HRA/OSP) The Fair Chance Act . Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your applicion, resume, C.V., and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect considerion for employment. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the VA for Vets site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must provide a complete Applicion Package which includes: Resume Special Note for

Applicions:

To complete your applicion, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limition into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) Performance Appraisal Professional Certificion Resume Separion Notice (RIF) SF-15 SF-50/ Notificion of Personnel Action Transcript If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/22/2026 to receive considerion. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12936523 . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Amber Frazier Phone 803-869-9197 amber.frazier3@va.gov Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the USAJobs Help Center .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must provide a complete Applicion Package which includes: Resume Special Note for

Applicions:

To complete your applicion, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limition into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) Performance Appraisal Professional Certificion Resume Separion Notice (RIF) SF-15 SF-50/ Notificion of Personnel Action Transcript If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/22/2026 to receive considerion. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12936523 . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Expand Hide how to apply Agency contact informion Amber Frazier Phone 803-869-9197 amber.frazier3@va.gov Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the USAJobs Help Center .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 04/24/2026 to 05/22/2026 Salary $51,283 - $66,670 per year Pay scale & grade GS 7 Locion 1 vacancy in the following locion: Excelsior Springs, MO Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test Yes Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBSS-12936523-26-AF

Control number 866696500