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Health Technician (Behavior Health)

Job

IHS Headquarter

Lockport, NY (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 6/22/2026

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Job Description

Health Technician (Behavior Health) Department of Health and Human Services Indian Health Service Summary Join the Indian Health Service and support behavioral health services for American Indian and Alaska Nive communities. As a Health Technician, you will assist with pient intake, screening, scheduling, and care coordinion, including telehealth support. This role ensures efficient clinic operions and quality pient care. Seeking applicants committed to service and cultural respect. USAJOBS Help Center
  • Upde your resume now so it meets new resume requirements Learn more about this agency Summary Join the Indian Health Service and support behavioral health services for American Indian and Alaska Nive communities.
As a Health Technician, you will assist with pient intake, screening, scheduling, and care coordinion, including telehealth support. This role ensures efficient clinic operions and quality pient care. Seeking applicants committed to service and cultural respect. USAJOBS Help Center
  • Upde your resume now so it meets new resume requirements Learn more about this agency Overview Help Accepting applicions Open & closing des 05/06/2026 to 07/06/2026 Salary $1
  • $2 per year Pay scale & grade GS 6 Locion 1 vacancy in the following locion: Lockport, NY Remote job No Telework eligible No Travel Required Occasional travel
  • You may be expected to travel for this position.
Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 7 Job family (Series) 0640 Health Aid And Technician Supervisory stus No Security clearance Other Drug test No Position sensitivity and risk Modere Risk (MR) Trust determinion process Suitability/Fitness Financial disclosure No Bargaining unit stus Yes Announcement number
IHS-26-HQ-12927681-ESEP/MP
Control number 868127200 This job is open to Help Federal employees
  • Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees
  • Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria.
Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Individuals with disabilities Individuals who are eligible under Schedule A. Nive Americans Nive Americans or Alaskan Nives with a tribal affiliion. Peace Corps & AmeriCorps Vista Individuals who have served least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA. Clarificion from the agency The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. Videos Duties Help Total Compension Package
  • Check out IHS's outstanding total compension package for this job: Health Technician Total Compension | Pay (ihs.
gov) Conduct pient intake, screening, and initial observions using tools such as PHQ-9 and AUDIT to support behavioral health care. Coordine appointments, referrals, and telehealth services to ensure timely access to care. Maintain and upde electronic health records, documenting pient interactions and care activities. Provide direct pient support including appointment reminders, educion, and follow-up coordinion. Support clinic operions through scheduling, reporting, and administrive functions. Requirements Help Conditions of employment Selectee may be subject to a probionary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registrion is required for males born after 12/31/1959 This is a designed position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure th persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verificion check. To learn more about E-Verify, including your rights and responsibilities, www.dhs.gov/E-Verify/ . Selectee(s) are required to have a viable bank account a financial institution for electronic direct deposit of salary payment.
Background Investigion Requirement:
This position requires the successful completion of a federal background investigion as a condition of employment. A background investigion is a standard process used by the Federal Government to verify an individual's identity, employment history, educion, and other relevant informion to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigion forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determinion of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communicion with their assigned Personnel Security Specialist throughout the process.
Financial Suitability Requirement:
This position requires a review of the applicant's financial history as part of the personnel security and suitability determinion. Applicants must demonstre financial responsibility, maintain good standing with creditors, and sisfy all legal financial obligions prior to applying. Individuals with substantial delinquent or unresolved financial obligions-including, but not limited to, delinquent federal or ste tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Qualificions To qualify for this position, your resume must ste sufficient experience and/or educion, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
MINIMUM QUALIFICATIONS
GS-06: Your resume must demonstre least one (1) year of specialized experience equivalent to least the GS-05 grade level in the Federal service obtained in either the prive or public sector performing the following type of work and/or tasks: Performing pient intake, scheduling, and basic screening in a healthcare or behavioral health setting. Experience maintaining electronic health records, documenting pient informion, and coordining appointments or referrals. Assisting pients with administrive, social, or healthcare reled needs while following established procedures and guidelines. Time In Grade Federal employees in the competitive service are also subject to the
Time-In-Grade Requirements:
Merit Promotion (stus) candides must have completed one year of service the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualificion requirements within 30 days of the closing de of the announcement. Educion There are no educion requirements. Additional informion Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly reled previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the re which they earn annual leave. This position is covered by a Bargaining Unit. Recruitment or relocion incentives may be authorized. A service agreement required. This position has promotion potential to the GS-07 grade level. Promotion to the next grade level is management's discretion and is based on your demonstred ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulory/Administrive" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied. You evalued for this position in accordance with the OPM Merit Hiring Plan. As part of the applicion process, you asked to provide short essay responses (200 words or less each) to the following four questions. How has your commitment to the Constitution and the founding principles of the United Stes inspired you to pursue this role within the Federal government? In this role, how would you use your skills and experience to improve government efficiency and effectiveness? How would you help advance the President's Executive Orders and policy priorities in this role? How has a strong work ethic contributed to your professional, academic or personal achievements? Your responses are optional and will not be scored. However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluion process. You asked to certify th your responses are written in your own words and th you did not use a consultant or artificial intelligence (AI) tool (such as ChGPT or Copilot). Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. You evalued for this job based on how well you meet the qualificions above. Once the applicion process is complete, the first two pages of your resume and supporting documention used to determine whether you meet the job qualificions.
Structured Resume Review:
Subject mter experts (SMEs) will review your resume to determine your technical qualificions for this position based on the required competencies. SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional informion beyond your resume (e.g., cover letter, links embedded in your resume). Once the announcement closes, we will conduct a review of your applicion package to verify your eligibility and qualificions. If you are found qualified, your applicion will move forward to additional phases of the review process. To ensure a fair and consistent hiring process, IHS uses a multi-hurdle assessment process. Each "hurdle" must be passed before moving to the next step. This helps us evalue applicants based on job-reled qualificions, competencies, and experience. Below is wh applicants can expect: ________________________________________ 1. Minimum Qualificions Review
  • Hurdle 1 HR reviews your resume to confirm you meet the eligibility and minimum qualificions for the position (educion and/or licensure (if applicable), listed above).
Note:
the first two pages of your resume and supporting documention used to determine whether you meet the minimum qualificions. If you meet eligibility and minimum qualificions, you move to the next hurdle. 2. Technical Assessment (Subject Mter Expert Resume Review)
  • Hurdle 2 A panel of subject mter experts (SME) will review your resume to determine whether you clearly show the required specialized experience listed below.
Note:
SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional informion beyond your resume (e.g., cover letter, links embedded in your resume). This assessment is Pass/Fail. Applicants who demonstre the required experience will advance. Demonstrion of these specialized experience stements ascertain your competency in the following: Performing pient intake, scheduling, and basic screening in a healthcare or behavioral health setting. Experience maintaining electronic health records, documenting pient informion, and coordining appointments or referrals. Assisting pients with administrive, social, or healthcare reled needs while following established procedures and guidelines. Administrion and Management Attention to Detail Oral Communicion Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12927681 . All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing de of, 07/06/2026, to be Benefits Help Review our benefits Required documents Required Documents Help USAJOBS Help Center
  • Upde your resume now so it meets new resume requirements .
Resume :
You are highly encouraged to the USAJOBS Help Center before submitting a resume. USAJOBS Help Center
  • Upde your resume now so it meets new resume requirements Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:
Indian Preference Applicants :
If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verificion of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and ded form is submitted with your applicion, including any verificion by an authorized Tribal Representive or BIA Official of tribal enrollment records. For detailed instructions, see form
BIA-4432.
Refer to
BIA-4432
link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-12.31.25_508.pdf . When an Indian Preference candide possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documention in order to receive preference.
Veterans Preference :
If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Applicion ( http://www.opm.gov/forms/pdf_fill/SF15.pdf ) along with the approprie supporting documention. For additional informion regarding
Veterans Preference :
http://www.fedshirevets.gov . Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) : If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-da-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf . Current or former Federal employee : Include your most recent SF-50 or if Reinstement eligible include your Career SF-50. Noncompetitive eligibles : Submit additional documents to prove your eligibility to apply to this vacancy.
Transcripts :
You are encouraged to submit copies of transcripts (official or unofficial) although not required the time of applicion. You must list your courses including titles, credit hours completed, and grades. Official transcripts required after tentive selection and prior to issuing an official job offer.
Licensure, Certificions :
Applicants should list their license/certificions on their resume, along with the expirion de, if applicable. Certificion of licensure/certificion required after tentive selection and prior to issuing an official job offer. The first cutoff de Wednesday, May 13, 2026, 11:59 pm EST. Future cutoff des each Wednesday 11:59 pm EST until the closing de. You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing de: 07/06/2026 If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. To begin, click the Apply Online button on the vacancy announcement. You directed to the Login.

Gov screen, here will you sign in if you have an existing USAJOBS account or Cree a Login.

Gov account. If you have an account you directed to select a resume or cree a resume. If you cree an account you can cree an resume. Click save and continue. Follow the prompts to upload your resume and/or supporting documents. Click the Apply To This Vacancy and complete all steps in the applicion process until the Confirmion indices your applicion is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmion, your applicion will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the
REQUIRED DOCUMENTS
section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq . The IHS provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the Human Resources Office (Sara Packard, Sara.

Packard@ihs.gov, and/or 6053774773.) The decision on granting reasonable accommodion on a case-by-case basis. Agency contact informion Sara Packard Phone 6053774773 Sara.

Packard@ihs.gov Address IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US Next steps Stay Upded with Text Alerts You can choose to receive text message notificions about your applicion stus.
To enable this feure:
  • Log in to your USAJOBS account.
  • Go to your Account Settings and select Notificion Preferences .
  • Check the option to receive S MS/Text Messages.
Text message updes are optional and provided in addition to email notificions. Standard messaging res may apply. You can track the progress of your applicion package via your USAJOBS account. You will receive an acknowledgement from USAJOBS th your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documention. You notified of the stus of your applicion via your USAJOBS Account after we conduct a qualificion review of your complete applicion package. You contacted if further evaluion or interviews are required. Any exaggerion of your experience, false stements, or tempt to conceal informion may disqualify you for employment considerion. We may verify all informion you provide in your resume and questionnaire responses, through reference and/or background check, and/or verificion of your educion. If you are selected, you contacted personally by the human resources office posting this announcement. If all required documention is not submitted with your applicion you will lose considerion. It is the applicant's responsibility to verify th informion and documents entered, uploaded, or faxed are received, legible and accure. HR will not modify answers submitted by an applicant. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help USAJOBS Help Center
  • Upde your resume now so it meets new resume requirements .
Resume :
You are highly encouraged to the USAJOBS Help Center before submitting a resume. USAJOBS Help Center
  • Upde your resume now so it meets new resume requirements Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:
Indian Preference Applicants :
If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verificion of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and ded form is submitted with your applicion, including any verificion by an authorized Tribal Representive or BIA Official of tribal enrollment records. For detailed instructions, see form
BIA-4432.
Refer to
BIA-4432
link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-12.31.25_508.pdf . When an Indian Preference candide possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documention in order to receive preference.
Veterans Preference :
If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Applicion ( http://www.opm.gov/forms/pdf_fill/SF15.pdf ) along with the approprie supporting documention. For additional informion regarding
Veterans Preference :
http://www.fedshirevets.gov . Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) : If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-da-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf . Current or former Federal employee : Include your most recent SF-50 or if Reinstement eligible include your Career SF-50. Noncompetitive eligibles : Submit additional documents to prove your eligibility to apply to this vacancy.
Transcripts :
You are encouraged to submit copies of transcripts (official or unofficial) although not required the time of applicion. You must list your courses including titles, credit hours completed, and grades. Official transcripts required after tentive selection and prior to issuing an official job offer.
Licensure, Certificions :
Applicants should list their license/certificions on their resume, along with the expirion de, if applicable. Certificion of licensure/certificion required after tentive selection and prior to issuing an official job offer. The first cutoff de Wednesday, May 13, 2026, 11:59 pm EST. Future cutoff des each Wednesday 11:59 pm EST until the closing de. You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing de: 07/06/2026 If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. To begin, click the Apply Online button on the vacancy announcement. You directed to the Login.

Gov screen, here will you sign in if you have an existing USAJOBS account or Cree a Login.

Gov account. If you have an account you directed to select a resume or cree a resume. If you cree an account you can cree an resume. Click save and continue. Follow the prompts to upload your resume and/or supporting documents. Click the Apply To This Vacancy and complete all steps in the applicion process until the Confirmion indices your applicion is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmion, your applicion will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the
REQUIRED DOCUMENTS
section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq . The IHS provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the Human Resources Office (Sara Packard, Sara.

Packard@ihs.gov, and/or 6053774773.) The decision on granting reasonable accommodion on a case-by-case basis. Expand Hide how to apply Agency contact informion Sara Packard Phone 6053774773 Sara.

Packard@ihs.gov Address IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US Next steps Stay Upded with Text Alerts You can choose to receive text message notificions about your applicion stus.
To enable this feure:
  • Log in to your USAJOBS account.
  • Go to your Account Settings and select Notificion Preferences .
  • Check the option to receive S MS/Text Messages.
Text message updes are optional and provided in addition to email notificions. Standard messaging res may apply. You can track the progress of your applicion package via your USAJOBS account. You will receive an acknowledgement from USAJOBS th your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documention. You notified of the stus of your applicion via your USAJOBS Account after we conduct a qualificion review of your complete applicion package. You contacted if further evaluion or interviews are required. Any exaggerion of your experience, false stements, or tempt to conceal informion may disqualify you for employment considerion. We may verify all informion you provide in your resume and questionnaire responses, through reference and/or background check, and/or verificion of your educion. If you are selected, you contacted personally by the human resources office posting this announcement. If all required documention is not submitted with your applicion you will lose considerion. It is the applicant's responsibility to verify th informion and documents entered, uploaded, or faxed are received, legible and accure. HR will not modify answers submitted by an applicant. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/06/2026 to 07/06/2026 Salary $1
  • $2 per year Pay scale & grade GS 6 Locion 1 vacancy in the following locion: Lockport, NY Remote job No Telework eligible No Travel Required Occasional travel
  • You may be expected to travel for this position.
Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 7 Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number
IHS-26-HQ-12927681-ESEP/MP
Control number 868127200

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