Office Manager for pediatric therapy clinic

Office Manager - Pediatric Therapy Clinic (Mon-Thurs, 8-6) We are seeking a highly organized and detail‑oriented Office Manager to oversee the daily operations of our pediatric OT/PT and Speech Therapy clinic. This is a 4‑day work week position (Monday-Thursday, 8 AM-6 PM). The ideal candidate brings strong administrative skills, excellent communication, and a genuine desire to support our diverse group of kids, families, and therapists. A happy disposition and a heart for service are essential in this role. If you enjoy working with an amazing team and can confidently handle the responsibilities below, we encourage you to apply. Key Responsibilities Patient Greeting — Welcome patients and visitors promptly, courteously, and helpfully. Communicate effectively with guardians to gather needed information. Customer Service — Ensure patient needs are met with professionalism and compassion. Scheduling Management — Follow clinic policies for scheduling, rescheduling, and appointment adjustments. Insurance Verification — Verify insurance benefits for evaluations and treatment sessions. Pre‑certification & Referrals — Obtain pre‑certs and referrals when required; maintain accurate records. Attendance Tracking — Log missed/cancelled appointments and contact families to reschedule. Patient Information Management — Enter and update patient demographics, insurance details, referring providers, and place of service. Phone Support — Answer incoming calls and assist families, providers, and partners. Check‑Out & Payments — Process co‑pays and account balance payments. Therapist Schedule Coordination — Maintain and update therapist schedules; communicate changes promptly. External Communication — Coordinate with doctors, schools, and agencies we support. Facility Upkeep — Keep lobby and bathrooms clean, tidy, and stocked throughout the day. Confidentiality — Protect patient information at all times. Other duties as assigned. Experience & Skills Experience in medical office management is a plus. Excellent verbal and written communication skills required. Ability to work collaboratively while managing multiple responsibilities. Strong organizational skills and a proactive, solution‑oriented mindset. Why Join Us? If you want to be part of a team making a meaningful difference in the lives of children and their families—and you thrive in a supportive, energetic environment—we'd love to meet you. If you're confident you can handle the responsibilities listed above, apply today .

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Flexible schedule Paid time off Vision insurance

Work Location:

In person