CARE COORDINATOR (HIV) Entry Level

POSITION SUMMARY

Oversee all aspects of the funded program for individuals living with and affected by HIV. Responsible for monitoring patient outcomes.

PRIMARY ACCOUNTABILITIES

Achieve Results Coordinate all administrative aspects of the PHCP project. Oversee data management and interface with CRHC staff and community organizations. Operational Excellence Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures. Relationships Develop favorable relationships with culturally diverse patients. Instruct patients and their family members training and/or information related to connection with prevention and awareness of HIV. Establish favorable working relationships with all staff members associated with center operations, including nurses, physicians and related staff. Stewardship and Professionalism Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times. Ensure compliance and attention to all corporate policies and procedures.

PRIMARY TASKS & DUTIES

Collaborate with IT and Quality Nurse to document and audit all project and patient outcomes. Establish network within the culturally diverse community. Support patient self-management of disease and behavior modification interventions. Coordinate continuity of patient care with external healthcare organizations and facilities. Provide service in a manner that is appropriate for the patient's age; demonstrates knowledge and skills necessary to meet the patient's physical, psychosocial, educational, and safety needs. Conducts comprehensive, preventive screenings for patients and/or assists all support staff with patient interactions as needed. Follows through with post-visits duties. Other duties as assigned.

ESSENTIAL FUNCTIONS/KEY COMPETENCIES

• Read, write, and maintain patient records and related administrative documentation. Ability to chart data within electronic medical records software.
• Ability to work with a diverse, sometimes difficult and demanding patient population
• Adherence to risk management and quality programs.

POSITION REQUIREMENTS

Education Associate's Degree Experience Intermediate experience in Excel and data analytics Demonstrated success with clear thinking and ability to reorganize as needed. Demonstrated success in working independently, prioritization and problem solving. Demonstrated success in organization abilities. Demonstrated success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills. Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations Significant knowledge of medical practices and procedures in a primary care environment. Physical/ Environmental Occasional lifting up to50 lbs. and pushing of 5-20 lbs. Sitting, standing and walking approximately 80% of the time A medium to high level of manual dexterity required Bending and reaching approximately 20% of the time Normal accessibility and mobility throughout the region required Normal overtime/extended work hours

• ____ Normal clinical working environment. Requires good verbal and written communication skills. Must be able to speak and read the English language.
• ____ Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance.
• ____ Work is primarily facility based in an ambulatory care setting.

Blood Borne Pathogen Exposure Category I:

Job classification includes ALL employees who have occupational exposure

• to blood borne pathogens
• (blood or body fluids) while performing their job duties.

_____

Category II:

Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required. ____

Category III:

Job Classification includes those employees who perform jobs and tasks where

NO CONTACT

with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.

Benefits:

Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): This position will be assigned to all Capstone Health locations in Walker County, AL (Jasper, Double Springs, Nauvoo, Parrish, Carbon Hill). Do you have reliable transportation? How did you hear about this position? ☐ Website ☐ Capstone Employee Referral ☐ Indeed ☐ Social Media If you were referred by a Capstone Employee, please indicate the employee's name.

Education:

Associate (Required)

Experience:

Microsoft Excel:

1 year (Required) Data analytics: 1 year (Required) Customer service: 1 year (Required)

Location:

Jasper, AL 35501 (Required) Shift availability: Day Shift (Required) Willingness to travel: 50% (Required)

Work Location:

In person