Patient Coordinator

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong. Job Summary We are seeking a front desk Patient Coordinator for our Primary & Specialty Care location in Fayetteville, AR on MLK in our Rheumatology department. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient's need are met in an effective positive way. The is a full-time position with the schedule of Monday

• Friday 8:00 AM
• 5:00 PM.

Responsibilities Provides exceptional customer service during all aspects of a patient visit to Community Clinic Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients. Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily. Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries. Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines. Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times. Keeps management team informed of all activities and on goings in the medical clinic. Adheres to applicable regulatory guidelines and laws, including but not limited to

HIPAA/HITECK, HRSA, NCQA

PCMH and OSHA. Knowledge and critical skills Ability to perform cash, check and credit card payment transactions with accuracy. Ability to work and function independently and within a team. Strong interpersonal skills and the ability to work effectively with people of all backgrounds. Knowledge of computer software such as Microsoft Office Software. Ability to train, guide and monitor staff and new staff, act as a liaison for manager and assist with scheduling and coverage.

Communication:

Excellent verbal and written communication skills for interacting with patients, families and medical staff, Required Qualifications High school diploma or equivalent required. Strong interpersonal skills and the ability to work effectively with people of all backgrounds required. Customer service experience required Knowledge of computer software such as Microsoft Office is preferred. Medical terminology and insurance verification experience preferred. Preferred Qualifications 1 year medical front office experience preferred. 1 year customer service experience preferred. Bilingual (Spanish & English) preferred. Why Join Community Clinic? Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!

Excellent Benefits Package including:

Health, Vision, Dental and Life Insurance 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!) Paid Time Off and 10 Annual Paid Holidays Employee Discounts for Care Monday

• Friday 8:00 AM
• 5:00 PM 40
• Hours