REFERRAL COORDINATOR - CLOPTON BUSINESS OFFICE

JOB REQUIREMENTS

Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment. Physical This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

JOB SUMMARY

The Referral Coordinator plays a vital role in ensuring smooth and timely coordination of patient referrals across multiple specialties. This position requires strong communication, organizational, and problem-solving skills to support both patients and providers in navigating complex healthcare needs.