Director of Patient Experience

Director of Patient Experience at University of Arkansas - Fayetteville in Little Rock, Arkansas, United States Job Description Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.

Microsoft, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

07/01/2026

Type of Position:

Management -

OperationsJob Type:

Regular

Work Shift:

Sponsorship Available:

NoInstitution Name:

University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health:

Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only)

Retirement:

Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | CORE Office of Patient Exp IOP NC

Department's Website:

Summary of Job Duties:

The Director of Patient Experience (PX) will lead an integrated, comprehensive, and proactive Patient Experience program for the University of Arkansas for Medical Sciences (UAMS). This role is responsible for developing and implementing strategies that enhance the experience of patients and their families while promoting a culture of Patient- and Family-Centered Care (PFCC) across the institution. The Director will serve as a strong advocate for improving patient experience and driving meaningful change throughout the organization. Why Join Us? UAMS is a collaborative healthcare organization dedicated to improving patient care and the lives of Arkansans through education, research, and clinical excellence. As the Director of Patient Experience, you will play a pivotal role in shaping a culture of care that prioritizes the needs of patients and families while contributing to the institution's mission of delivering exceptional healthcare services. If you are a dynamic leader passionate about improving patient experience and fostering a culture of PFCC, we encourage you to apply to join our team and make a meaningful impact in advancing healthcare excellence at UAMS!

Qualifications:

Minimum Qualifications:

Bachelor's Degree in public policy, healthcare administration, or a related health field required. Five (5) years of... For full info follow application link. The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act. To view full details and how to apply, or