Health Services Administrator

Status Full Time Employer Robson Reserve at PebbleCreek Location Goodyear, AZ Job Description The Health Services Administrator (HSA) will plan, direct, market, coordinate supervise the delivery of care required for residents of Robson Reserve at Sun Lakes requiring Assisted Living Memory Support Services. The HSA is responsible for achieving maintaining quality care service to residents while ensuring compliance with all regulatory requirements. The HSA works with the executive director to ensure all departments (F&B, maintenance, housekeeping, concierge activities) work in conjunction with one another. Is the direct manager for the Nursing Supervisor caregiver staff. Employees working in the Senior Living division may directly or indirectly be exposed to infectious diseases /or biological hazards. Performs other duties as assigned.

PRIMARY ACCOUNTABILITIES

Manage staff

• including hiring, supervision, training, evaluating, discipline termination. Ensure staffing levels are accurate appropriate for the level of resident care required. Ensure all caregivers other employees who are in contact with assisted living memory support residents receive the required certifications/training upon hire throughout employment per regulatory guidelines. Financial
• Oversee budgetary process including budget development, review of financials, ensure capital equipment supplies are maintained for operation. Analyze expenditures make recommendations to senior management to ensure overall efficient operation of the assisted living memory support component of the facility. Facility
• Ensure federal state compliance of facility which may include property/equipment inspection. Work with appropriate regulatory agencies to establish maintain licensing, policies procedures needed approvals. Residents
• Meet with resident families to ensure quality of care. May require trouble shooting of issues or incidents. Maintain relationship with residents family members to ensure overall satisfaction make recommendations for improvements to program policies. Resident Interaction
• Daily interaction with residents.

May involves personal care such as providing assistance with dressing, showering, toileting, checking vital signs other activities for daily living (ADL). Meets with new residents; participates in resident functions, as appropriate; may respond to resident emergencies or be contact person for emergency situations. Is first point of contact with new residents to establish weekly cleaning day, shower schedule, preferences for meals laundry, etc. to determine overall individual care (service) plan. Requirements 5+ Years in related field or management of skilled nursing, assisted living, memory support community facility Certified Assisted Living Manager (required) Must have LPN or an Arizona Licensed Nurse TB Test CPR Certified First Aid Certified Ability to work in high stress environment. Positive, friendly, helpful personality Proficient in Microsoft programs (Word, Excel Outlook) Excellent communication problem-solving/reasoning abilities Ability to effectively manage staff Quality assurance/improvement staff development experience. Exhibit good time management organization skills Possess the ability to h le complex issues Express compassion for residents, staff guests on a consistent basis Date Posted 04/14/2026 How to Apply send resume to jobs@robson.com