Patient Access Coordinator

Medica Talent Group is excited to share this opportunity with you! Our client, a well-known and reputable Healthcare Organization is seeking a Patient Access Coordinator to join their team in Anaheim, CA.

Schedule:

Monday to Friday, 8AM - 5PM (Full-time)

Assignment Length:

Temp - possibility of direct hire based on performance and need•

Location :

Anaheim, CA PAY:

$20/HR Job Description Under the supervision of the Quality Improvement Team Leader, the Patient Access Coordinator is responsible for all aspects of the authorization process. Responsibilities include collecting all necessary documentation, contacting the referring provider office for additional information and completion of the required prior authorization form in order to proceed with the request. The Authorization Specialist will work closely with the clinical staff, claims and billing departments. Must display excellent communication, organization and follow-up skills with the ability to handle multiple assignments simultaneously. In addition, demonstrates good judgement as well as attention to detail. Essential Job Functions Duties include, but are not limited to: Verify prior authorizations and/or pre-service requirements are met. Timely completion for all prior and retro authorization requests. Proactively manages and maintains all authorization requests to ensure billing of clean claims. Provide outstanding customer service to participants and develop and maintain positive working relationships with internal and other external customers. Identify and report trends and prior authorization issues relating to billing and reimbursement. Document all account activity and correspond to inquires in a timely manner. Reviews accounts on a daily basis while meeting or exceeding all daily, weekly and monthly production goals. Responsible for documenting authorization status and demonstrating proficiencies with software systems and electronic health records. Identifies prior authorization trends and/or issues resulting in delayed processing. Communicates and works effectively with colleagues from other departments. Confirm new patients and return appointments in computer system in accordance with physician and/or office guidelines. Appropriately schedule all specialty appointments Coordinate transportation and interpretation services for all specialty appointments as needed.

Experience:

Two (2) years of experience in a scheduling, authorization and referrals health care setting, preferred Managed care experience, preferred. Strong Customer Service background. Knowledge of medical terminology. Skilled in organizational techniques including time management, prioritization, multitasking, and problem solving. One (1) year of documented experience working with a frail or elderly population preferred. Electornic Health Records experience a plus Health insurance experience and knowledge preferred.

Job Types:

Full-time, Temporary Pay:

$20.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Education:

High school or equivalent (Required)

Experience:

healthcare: 1 year (Preferred) Medical administrative support: 1 year (Preferred) Ability to

Commute:

Anaheim, CA 92801 (Required)

Work Location:

In person