Front Desk Administrator

Front Desk Administrator ReKinected Physical Therapy Carlsbad, CA Job Details Full-time $20 - $26 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Google Workspace Teamwork Google Sheets Phone communication Writing skills Patient service Administrative experience Task prioritization Organizational skills Proofreading Time management Full Job Description Overview We are seeking a dedicated, friendly, and professional Front Desk Administrator to join our team. As the first point of contact for our patients, you'll play a vital role in ensuring smooth clinic operations and an exceptional patient experience. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. If you thrive in a fast-paced, patient-centered environment and enjoy working as part of a team, we'd love to hear from you!

Duties Patient Scheduling:

manage appointments, reschedules, and cancellations while optimizing the clinic's schedule

Phone & Communication Management:

Answer calls, return messages, and provide excellent customer service

Patient Chart Management:

Build and update patient charts accurately in the clinic's system

Paperwork & Filing:

Scan, file, and organize patient documents and clinic records

Payment Collection:

Process co-pays, outstanding balances, and other payments

Doctor's Office Coordination:

Request and send necessary documentation to referring providers

Collaboration:

Work closely with the administrative team and physical therapists to ensure smooth clinic operations

General Office Duties:

Maintain a clean, organized front desk and waiting area Requirements Strong organizational skills with the ability to manage time effectively. Proficiency in Google Suite applications (Sheets, Gmail). Familiarity with phone systems and administrative procedures. Excellent communication skills, both verbal and written. Ability to work independently as well as part of a team. Attention to detail with strong proofreading abilities. Time management skills to prioritize tasks efficiently. If you are passionate about providing outstanding service and possess the required skills, we encourage you to apply for this exciting opportunity as a Front Desk Administrator.

Job Type:

Full-time Pay:

$20.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person