Director, Clinical Operations (Online) (# 2026-5397)

JOB ID 2026-5397

Summary The Campus Director, Clinical Operations (Online), reporting directly to the University Director of Clinical Operations for the Online Campus, will be responsible for the management of the clinical education team for the online campus. They will oversee and manage the placement of students requiring clinical rotations and ensure placement at clinical sites to correspond with their course schedule. This position will work closely with the academic team to ensure course objectives are met through clinical experience and rotations meet all accreditation requirements. The Campus Director, Clinical Operations (Online) will implement streamlined processes and communication tools to standardize operations among the clinical education team. They will also optimize use of software platforms utilized by the university to ensure visibility of all contracts activities of the clinical education team. This position will also provide administrative oversight for the preceptorship program. Essential Functions & Responsibilities Oversees CCRs, CCPs, and operational staff for online programs Implements software platforms and automation of processes Collaborates on preceptorship placement with Professional Placement Regional Directors Ensures data integrity for placements Coordinates student placements and oversees paperwork submission to clinical site Manages incidents reported at sites Responsible for developing and maintaining annual clinical requests for student clinical placements with identified facilities/providers Plans, coordinates, and manages students assigned to clinical sites Oversees compliance documentation (i.e., student/faculty profiles) is accurate prior to sending to clinical partner. Delivers student/faculty clinical requirements to the site Responsible for overseeing the input and maintenance of the clinical scheduling software program (e.g. CORE) for student requirements and scheduling. Orients students to clinical packets, health and safety requirements. Collaborates with Regional Director of Provider Placement on strategic planning for student placements. Communicates with clinical partners regarding changes in University schedule. Reviews with Registrar projections for clinical placements and student assignments for upcoming terms Monitor students completing clinical rotations Resolves student conflicts / problems in the clinical setting in collaboration with clinical team.

General Scope of Responsibilities:

Manages staffing for the function, including interviewing, selection, counseling, and evaluation of performance to ensure effective operations and staff engagement. Explores enrichment opportunities for staff such as seminars, specialized training and mentorships. Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards. Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly. Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments. Maintains order, cleanliness and safety at work. Performs other duties as assigned. Minimum and Preferred Qualifications Master's degree or higher from accredited university Driver's License Experience & Skills 5 years of related experience with: Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence. Knowledge in technological support and delivery of program area and services. Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area. Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Board of Registered Nursing (BRN) or other nursing accrediting agencies, WSCUC, and other accreditation standards. Experience with MS Office. Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.

Program Specific Requirements:

Knowledgeable of medical community and established relationships with its professional members preferred. Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence. Knowledge in technological support and delivery of program area and services. Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area. Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Board of Registered Nursing (BRN) or other nursing accrediting agencies, WSCUC, and other accreditation standards. Experience with MS Office. Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.

Program Specific Requirements:

Knowledgeable of medical community and established relationships with its professional members preferred. A minimum of one year prior experience working with or in clinical sites, placing students, and coordinating related documents preferred. #LI-MR1 Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.