Dental Insurance Coordinator

Dental Insurance Coordinator (Full-Time)•James W. Childress DDS, Inc. About Our Practice Welcome to James W. Childress DDS, Inc. ! Located in Davis, CA, our prestigious 2-doctor practice has been proudly voted the Best Dentist in Yolo County 25 years in a row . We operate as a premier Fee-For-Service (FFS) practice, supported by an incredible, full team dedicated to delivering top-tier cosmetic, family, and general dentistry. We take great pride in our high-end, supportive, and comfortable office environment. If you want to work with an elite team that treats patients like family, we want to hear from you!

Position Overview Position Title:

Insurance Coordinator Employment Category:

Full-Time Schedule:

Monday•Friday, 8:00 AM•5:00

PM Pay Type:

Hourly Compensation Range:

$23.00•$27.00

DOE Incentive:

Immediate Hire!•Benefits Package Dr. Childress offers a robust, highly competitive benefits package for our full-time team members, including: 401(k) Retirement Plan Comprehensive Health Care Coverage Paid Time Off (PTO) Paid Sick Time Dental Care benefits Job Responsibilities As our Insurance Coordinator, you will own the end-to-end insurance process to ensure clear transparency for our patients and seamless revenue flow for our Fee-For-Service practice.

Core duties include:

Insurance Verification:

Pre-verifying out-of-network and FFS dental insurance benefits prior to patient appointments.

Claims Management:

Submitting comprehensive dental insurance claims quickly and accurately; including digital X-rays, narrative attachments, and intra-oral images.

Accounts ReceivableAppeals:

Monitoring outstanding insurance aging reports, tracking unpaid claims, and aggressively appealing denials.

Patient Financial Consulting:

Explicitly detailing out-of-pocket costs and explaining out-of-network breakdowns to patients with clarity and empathy.

Front Office Support:

Collaborating with the New Patient and Schedule Coordinators to maintain an efficient front desk workflow.

RequiredPreferred Qualifications Required:

Experience:

Minimum 1-2 years of experience managing dental insurance processing, billing, or claims allocation.

Industry Knowledge:

Deep understanding of dental codes (CDT codes), insurance terminology, and how out-of-network/FFS reimbursement operates.

Traits:

Exceptional communication skills, strict attention to detail, and a warm, professional phone presence.

Preferred:

Software:

Proficiency with dental practice management software (e.g., Dentrix, Dentech, or similar platforms).

Background:

Previous experience handling high-volume claims in a boutique or private practice setting. How to Apply We are looking to fill this role immediately . Please submit your updated resume detailing your dental front-office or insurance tracking experience. We look forward to meeting the next elite addition to our team!