DME Patient Care & Mobility Coordinator

DME Patient Care & Mobility Coordinator Grand Wheelchair and Medical Supply Fremont, CA Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off On-the-job training Vision insurance Qualifications Teamwork Administrative experience Medical administrative support Medical billing Organizational skills Full Job Description DME Patient Care & Mobility Coordinator (Office Admin)

Location:

Fremont, CA Type:

Full-Time, In-Person (Mon-Fri, 8:30 AM - 5:30 PM)

Pay:

DOE (On-the-job training provided)

ABOUT THE ROLE

We're a growing Durable Medical Equipment company looking for a dependable, detail-oriented professional to join our small, high-impact team. In this role, you'll touch every aspect of DME operations — helping patients access the mobility equipment that meaningfully improves their quality of life. This is a real opportunity to grow with an organization that values initiative and long-term commitment.

KEY RESPONSIBILITIES

Complex rehab support Partner with our Mobility Specialist through every stage of the evaluation and documentation process to ensure patients receive the right equipment. Patient communication Proactively contact patients about equipment status, coordinate appointments, and conduct consistent follow-ups to keep care on track. Intake & coordination Manage patient intake, perform insurance verification, generate tickets, and schedule deliveries with accuracy and efficiency. Professional liaison Build lasting relationships with physicians' offices, therapists, and hospitals to obtain required documentation and deliver timely service. Administrative & billing support Monitor office communications and prepare accurate documentation for Medicare, Medi-Cal, and private insurance billing.

WHAT WE'RE LOOKING FOR

Excellent Communication:

An individual with superb verbal and written communication skills who can interact effectively and professionally with patients, families, and clinical referral sources. Attention to

Detail:

A professional who understands that accuracy in documentation and coordination directly affects patient care, and manages multiple tasks without dropping the ball.

A Growth Mindset:

A self-motivated individual who takes initiative, solves problems, and wants to grow within the company.

Dependability:

A team member who maintains a professional demeanor with a commitment to consistent attendance and collaborative teamwork.

QUALIFICATIONS

Previous healthcare or DME experience is preferred but not required, as we provide on-the-job training for the right candidate. Entry-level and advanced-level positions are available based on experience. Strong organizational skills and proficiency in basic office software (Email, Excel, etc.).

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person